Equifax

Implementation Excellence Director

United States · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerEquifax
LocationUnited States
Work styleWork style not stated
Employment typeFull time
Employer posted24 Aug 2026

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

As the Director, Implementation Excellence, you will design, standardize, and continuously improve our global implementation operating model. In this highly cross-functional leadership role, you will establish the governance, playbooks, and performance frameworks necessary to scale execution, drive operational consistency, and accelerate business growth. You will partner across Operations, Product, Technology, Sales, Customer Success, Finance, HR, and Workforce Management to build an efficient, AI-enabled delivery ecosystem.

We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely. This position will sit in our Earth City, MO location.

Show full description

What you’ll do

Own the end-to-end global implementation operating model, establishing scalable process standards, stage gates, playbooks, and operating cadences.

Lead enterprise implementation transformation initiatives to improve execution speed, delivery quality, and consistency.

Build and maintain executive performance controls, dashboards, and key performance indicators (KPIs) to monitor operating model maturity.

Drive cross-functional alignment across Operations, Product, Technology, Sales, Finance, and HR to ensure seamless organizational readiness and process adoption.

Identify and implement process optimization opportunities to streamline workflow execution and elevate delivery efficiency across teams.

What experience you need

Bachelor’s degree in Business, Operations, Computer Science, or related field.

7+ years of experience in Implementation, Onboarding Strategy, or Operational Delivery execution.

5+ years of experience leading cross-functional strategic initiatives and enterprise process improvements.

Proven experience designing and implementing scalable business operating models or governance frameworks.

What could set you apart

Professional certifications such as Lean Six Sigma, PMP, Agile (SAFe), or Prosci Change Management.

Lead the strategic transition to agentic orchestration for implementation, replacing manual workflows with intelligent, AI-driven guidance to streamline complex system integration

Exceptional consultative, problem-solving, and executive presentation capabilities with a demonstrated track record of influencing cross-functional stakeholders.

#LI-BJ1

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-St. Louis-Rider Trail

Function:

Function - Fulfillment / Operations

Schedule:

Full time

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.