Information Systems Engineer

Required Knowledge, Skills, and Experience:

Minimum:

• 4-7 years of field service experience with medical systems preferred.
• Proven track record of troubleshooting medical software systems.
• Good written and verbal communication skills – English and language spoken in at least the countries Italy or Spain, ideally both
• Windows Operating System and server system administrator.
• Professional installation and wiring of PC hardware in multiple configurations (wall, boom, mobile cart).
• Proven administrative and record keeping skills.
• Strong analysis, troubleshooting and debugging skills for a wide range of issues with the area of specialization
• Ability to work independently and purposefully from remote.
• Effective self-management with moderate supervision.

Preferred:

• Hardware and Software installation and configuration.
• Healthcare and Medical system installation.
• LDAP configuration and troubleshooting.
• SQL system administrator and troubleshooting.
• Good knowledge of core IT technologies (e.g., network systems, operating systems, databases, access controls, IT operations, etc.).

Additional notes and physical requirements:

• Ability to work from remote.
• Able to enter surgical and other patient care areas.
• Ability to travel up to 25%. Some short notice travel may be required.
• Able to lift 50 lbs.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.