Inside Sales Executive

Key Responsibilities

Sales & Business Development

• Generate new business opportunities through outbound calling, email campaigns, referrals, marketing leads, and customer networks.
• Manage the full sales cycle from prospecting through to close.
• Conduct product demonstrations and consultative sales conversations.
• Present the value proposition of Autodata and PERI to workshop owners, managers, and decision-makers.
• Consistently achieve monthly, quarterly, and annual sales targets.
• Maintain a healthy sales pipeline and accurately forecast opportunities.
• Follow up on marketing-generated leads in a timely manner.

Customer Engagement

• Develop trusted relationships with automotive workshop owners and key stakeholders.
• Understand customer business challenges and recommend appropriate solutions.
• Deliver a high-quality customer experience throughout the sales process.
• Act as a trusted advisor by providing industry insights and best-practice recommendations.
• Work closely with customers to support onboarding and successful adoption of Solera products.

CRM & Pipeline Management

• Maintain accurate customer records and opportunities within Salesforce.
• Track sales activities, pipeline progression, and forecasted revenue.
• Ensure all interactions and customer information are documented appropriately.
• Monitor key performance metrics and take proactive action to improve results.

Collaboration

• Partner with marketing, customer success, and field sales teams to maximize revenue opportunities.
• Share customer feedback and market intelligence with internal stakeholders.
• Contribute to sales strategies, campaigns, and process improvements.

Skills & Experience

Essential

• Previous experience in inside sales, business development, account management, or telesales.
• Strong consultative selling and objection-handling skills.
• Excellent communication and presentation abilities.
• Experience managing a sales pipeline and achieving revenue targets.
• High levels of resilience, self-motivation, and accountability.
• Strong organizational and time-management skills.
• Ability to learn and articulate technology-based products and services.
• Proficiency with CRM platforms such as Salesforce.

Desirable

• Experience selling SaaS, subscriptions, software, payments, or financial services solutions.
• Knowledge of the automotive aftermarket, workshop operations, or vehicle repair industry.
• Understanding of merchant services, payment processing, or business software solutions.
• Experience working within a high-growth or rapidly changing environment.

Personal Attributes

• The successful candidate will demonstrate:
• A strong drive to win and exceed targets.
• Genuine passion for delivering outstanding customer outcomes.
• A growth mindset and willingness to learn.
• Adaptability and comfort operating in an evolving business environment.
• Confidence engaging with business owners and senior decision-makers.
• Curiosity to understand customer challenges and identify opportunities.
• High levels of professionalism, integrity, and accountability.
• The ability to remain positive and productive when faced with setbacks.

Performance Measures

• Success in this role will be measured through:
• New Autodata subscription revenue.
• New PERI merchant services acquisitions.
• Sales pipeline growth and conversion rates.
• Achievement of monthly and quarterly sales targets.
• Customer satisfaction and retention outcomes.
• CRM data quality and sales activity metrics.

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