Inside Sales Representative

Primary Responsibilities include but are not limited to the following:

• Grow 3M TEBG business through telephone sales
• Attain set outbound call activity in conjunction with expectations of the Inside Sales organization
• Responds to inbound customer inquiries and warm leads to provide solutions to end user
• Develop strategic approaches with the business area to attain sales quota, sales quality and sales productivity metrics
• Establishes and maintains customer contacts and relationships. Understands the customer’s business and applications to influence key decision makers
• Manage and analyze customer data, perform market and competition analysis
• Proficient in identifying market trends and account needs reacting to market activity and reach favorable sales goals
• Maintain and update a working Sales Plan with strategies and tactics to achieve annual sales forecast
• Drive campaigns created from division Marketers to grow new product sales and overall territory growth
• Introduces new products, and communicates promotions and value to relevant customers and prospects
• Demonstrates a proficient level of procedural and technical product knowledge to identify products that meet customer needs
• Works with Industrial Distribution when appropriate to grow collective account base
• Shares best practices with the team to promote a positive team environment

Basic Qualifications:

• Possess a bachelor’s or associate degree or equivalent experience
• Minimum of one (1) year of combined experience in sales and/or customer service is required

Preferred Qualifications:

• CRM experience/pipeline management
• Strong active listening skills
• Experience in selling through distribution channels
• Experience in selling into end user companies
• Three (3) years Inside sales or field sales experience highly desirable
• Excellent oral and written communication, including presentation skills
• Ability to work in a high volume, rapidly changing environment
• Ability to work in a team environment and willing to collaborate and compromise, including team leadership
• Strong organizational skills with the ability to stay focused on tasks
• Good interpersonal skills

Location: Global Service Center in San Jose Costa Rica, Wroclaw Poland or Manilla Philippines.
Travel: May include up to 5%
Relocation: Not required

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