Wise

Israel Hybrid Specialist

Budapest, Hungary · Hybrid · Full-time

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About the role

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EmployerWise
LocationBudapest, 1133, Hungary
Work styleHybrid
Employment typeFull-time
Employer posted1 month ago

We're looking for a Hybrid Specialist for Unusual Activity Reporting and Israeli Product Support to join our growing Israel Hybrid Team.

You will optimise and align operational processes, collaborating with Reporting operations, product teams, central quality, and knowledge management. As an individual contributor, you'll impact operational excellence through process standardisation and risk mitigation. This role offers a unique opportunity to support Wise's mission in Israel and grow as a specialist.

Your Mission: Protect our customers and Wise by reporting unusual activity to the Israeli FIU and contributing to the improvement and growth of ILS operations. We seek individuals passionate about financial crime risk who thrive in a fast-paced, rapidly growing fintech environment.

Responsibilities:

Analyse customer account and payment activity
Summarise investigation findings
Independently prepare and submit unusual activity reports to the Israeli FIU in Hebrew
Communicate with customers to handle escalated or complex cases with strong empathy and clear communication
Support ILS operations under the Israeli license by creating and refining operational frameworks
Serve as first point of escalation for process-related issues within ILS operations
Collaborate with Operations, Knowledge Management, Compliance, and product teams to map processes, identify issues, and develop solutions
Establish and maintain effective professional relationships across all organisational levels
Develop deep understanding of business models, customer types, country risks, and regulatory requirements across multiple geographies

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For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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