IT Project Coordinator

JOB SUMMARY

Provide leadership and guidance to cross-functional teams of business and IT professionals responsible for planning and implementing small to medium-sized projects. Serve as a key contributor on larger, more complex initiatives under the direction of a Senior Project Manager or Program Manager. Ensure project objectives, scope, timelines, and responsibilities are clearly defined, communicated, and executed successfully.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gather, analyze, and translate business and project requirements into actionable plans.
• Assist in defining project objectives, key performance indicators (KPIs), scope, schedule, budget, quality standards, and resource requirements.
• Identify project risks and issues, facilitate reviews, and implement appropriate mitigation strategies.
• Coordinate cross-functional project activities to ensure successful delivery within scope, schedule, cost, and quality expectations.
• Monitor project progress and provide regular status updates, including communication of risks, issues, changes, and accomplishments to stakeholders.
• Facilitate effective communication among project teams, customers, stakeholders, and management, escalating issues as necessary.
• Support project budget forecasting and financial tracking, including invoice review and payment processing through Coupa.
• Build and maintain strong customer relationships by understanding and exceeding customer expectations.
• Prepare and participate in project meetings, planning sessions, and communication forums to drive collaboration and decision-making.
• Resolve project-related conflicts and support organizational change management efforts when needed.
• Contribute to continuous improvement by identifying opportunities to streamline processes, reduce costs, and eliminate non-value-added activities.
• Maintain knowledge sharing across teams and Jabil facilities to promote best practices and operational consistency.
• Serve as an administrative liaison on behalf of VP, within and outside the company regarding administrative issues and communications.
• Participate or lead special projects and/or events.
• Administer program, projects and/or processes specific to the department served.
• Ensure compliance with company policies, procedures, security requirements, and Health, Safety, and Quality standards.
• Maintain confidentiality of sensitive business, customer, and IT information.
• Perform additional duties as assigned.

GENERAL EXPECTATIONS

• Demonstrate strong customer service and business partnership skills.
• Work effectively in fast-paced environments with changing priorities and deadlines.
• Support Jabil's business and IT strategic objectives.
• Foster teamwork, collaboration, and open communication.
• Exhibit professionalism, accountability, dependability, and sound judgment.

REQUIRED KNOWLEDGE, SKILLS, AND COMPETENCIES

Project & Business Management

• Project management methodologies, including Agile and Waterfall.
• Project planning, scheduling, budgeting, forecasting, and cost estimation.
• Work Breakdown Structure (WBS) development.
• Risk, issue, resource, and stakeholder management.
• Business analysis and translating business requirements into technical solutions.
• Business case development and procurement processes (RFI, RFP, RFQ).
• Project performance measurement, KPI tracking, metrics, and SLA management.
• Post-implementation reviews and continuous improvement practices.
• Project Portfolio Management (PPM) tools.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Leadership & Interpersonal Skills

• Strong communication, presentation, facilitation, and training skills.
• Relationship management and business partnership development.
• Negotiation, conflict resolution, and stakeholder engagement.
• Organizational awareness and change management.
• Emotional intelligence and teamwork.
• Accountability and results-oriented mindset.

Analytical & Professional Skills

• Analytical thinking, problem-solving, and decision-making.
• Business acumen and results orientation.
• Attention to detail and organizational skills.
• Prioritization and time management.
• Creativity and innovation.
• Learning agility and adaptability.
• Sense of urgency and proactive execution.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to effectively present information and respond to questions from leadership and/or vendors.

PREFERRED SKILLS

• Experience supporting projects utilizing Microsoft 365 technologies, including: SharePoint, Microsoft Teams, Planner, OneNote, OneDrive, Microsoft Project, etc.
• Experience utilizing ServiceNow.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field preferred; or an equivalent combination of education, training, and experience.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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