Ubisoft

Jira and Confluence Administrator

Montreal, QC, Canada · On-site · Full-time

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About the role

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EmployerUbisoft
LocationMontreal, QC, Canada
Work styleOn-site
Employment typeFull-time
Employer posted6 days ago

As a Jira and Confluence Administrator at Ubisoft Montréal, you’ll report to the team supervisor and help manage Ubisoft’s Atlassian applications. You’ll keep these tools reliable and secure for production and service teams, support users across Ubisoft, and contribute to the migration from Atlassian Data Center to Atlassian Cloud.

What you’ll do

Administer Jira Software, Jira Service Management and Confluence, including projects, spaces, workflows, screens, issue types and permissions
Monitor platform health, performance and availability and identify ways to improve them
Gather requirements from production and service teams and improve workflows and request processes
Configure Jira Automation and maintain integrations and Atlassian Marketplace applications
Carry out migration activities from Atlassian Data Center to Atlassian Cloud, including testing, validation and support after migration
Coordinate with teams during migration to limit disruption to their work
Manage user access, groups and security settings in line with internal requirements
Provide technical support and training to teams across Ubisoft
Create and maintain technical documentation, knowledge articles and user guides
Identify ways to automate manual tasks and improve how teams use Atlassian tools

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What you bring to the team

Bring experience administering Jira Software, Jira Service Management and Confluence in an organisation with many users
Configure workflows, automation, permission schemes and other Jira settings, with Atlassian Cloud experience considered an asset
Administer Atlassian Marketplace applications, such as ScriptRunner, Xray and Assets
Resolve application issues through careful assessment and troubleshooting
Communicate in French and English to support Montréal-based teams and Ubisoft colleagues worldwide
Work with production and service teams to understand their needs and help them use the tools
Organise competing requests, work with care and handle access and security responsibly
Bring an Atlassian Certified Professional certification as an asset

This role is based in our Montréal office and requires five days per week on site.

Please submit your CV in English for review by our UK-based recruitment team.

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