Jr. Software Engineer, AI Agent Platform

Department Overview

Hyper, a Motorola Solutions Company, is a leader in conversational, agentic AI designed to reduce the burden on understaffed public safety answering points (PSAPs) by handling non-emergency calls. It is revolutionizing emergency response systems through cutting-edge AI technologies. Our first product is reducing 911 wait times by alleviating administrative work from highly trained 911 telecommunicators.

Job Description

We’re looking for a Software Engineer to join the AI Agent Platform team behind Hyper’s emergency response products (Motorola Solutions announced that it acquired Hyper on April 9, 2026).

You’ll work alongside experienced engineers across real-time AI pipelines, telephony, backend infrastructure, and product surfaces. You’ll help influence architecture, build core product features, and shape how our team uses AI agents to move faster without compromising reliability, security, or product quality. We encourage engineers to use AI agents in their own work. But because this is mission-critical software, humans still own quality, judgment, and what ships.

What You’ll Do

• Build real-time voice AI features for emergency response workflows.
• Design and operate LLM-powered systems that support human 911 telecommunicators.
• Own features across the stack, from backend services and AI pipelines to frontend interfaces and internal tools.
• Work on low-latency audio processing, streaming systems, telephony integrations, and human-in-the-loop AI workflows.
• Help integrate speech models, LLMs, and emerging AI technologies into production systems.

• Build strong habits around tests, code review, observability, and security from day one.
• Help write and improve evaluation, testing, and observability for AI-assisted systems.
• Participate in on-call responsibilities (with support and shadow rotations to start), backed by clear runbooks and blameless post-incident reviews.
• Ask questions, dig into how things work, and bring fresh perspectives to the team.

You Might Be a Fit If

• You’re curious about working across backend, infrastructure, AI, and product, even if you haven’t done it all yet.
• You use AI tools daily, but you do not confuse speed with quality.
• You care about quality — you write tests, read documentation, and try to understand a system before you change it.
• You take feedback well and act on it.
• You have strong product instincts and care about the humans using what you build.
• You thrive in a small, fast-moving team where you’ll have real ownership early — and you’re comfortable asking for help.
• You want to work on AI systems that matter beyond demos.

Relevant Experience

We don’t expect you to have shipped production systems. We care most about engineering fundamentals, learning velocity, curiosity, and how you think. Coursework, internships, research, and personal projects all count.

Relevant exposure may include:

• Projects involving LLMs, AI agents, AI pipelines, RAG systems, evals, or prompt test harnesses.
• Speech-to-Text, Text-to-Speech, Voice Activity Detection, endpointing, interruption handling, noise filtering, diarization, or audio streaming.
• Telephony and voice infrastructure, including PSTN, SIP trunking, PBX, and call routing.
• Real-time communication systems using WebRTC, WebSockets, RTP/SRTP, media streaming, or low-latency audio transport.
• Programming in Elixir, Go, Python, Rust, or similar languages.
• Familiarity with PostgreSQL or relational data modeling.
• Exposure to cloud infrastructure on AWS, Azure, or GCP
• Docker, Kubernetes, or similar deployment environments.
• Internships or co-ops in software engineering, infrastructure, or AI/ML roles.

You do not need experience in all of these areas. Most successful candidates will have experience in a few and curiosity to learn the rest

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Basic Requirements

Bachelor's degree

Experience with LLMs, AI agents, AI pipelines, RAG systems, evals, or prompt test harnesses.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

New Grad

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Pour demander un aménagement, veuillez remplir ce formulaire d'aménagement raisonnable afin que nous puissions vous aider.