Junior Credit Controller

What you will do

Chase outstanding customer debts by phone, email, and letter, in line with company credit policy

Allocate incoming payments accurately to customer accounts

Maintain up-to-date, accurate records of all collection activity in the credit control system

Follow up on queries and disputes relating to invoices, working closely with the Customer Care Claims team

Monitor customer accounts for overdue or delayed payment and take proactive action

Assist in preparing aged debt reports and credit control statistics

Support the wider team with reconciliations and account queries

Send monthly statements to customers

Escalate problem accounts to senior team members or management as needed

Ensure compliance with company credit control procedures

Build and maintain positive working relationships with customers, both internal and external

About You

Preferably a bachelor’s degree .

Good written and verbal communication skills

Confident, professional telephone manner

Ability to prioritize and manage a varied workload

Strong numeracy and attention to detail

A proactive, problem-solving attitude

Basic understanding of accounts receivable / credit control processes (previous experience is a plus, but not essential)

Proficiency in Microsoft Excel and general IT literacy

Experience with ERP software desirable, but not essential

Resilient, and able to handle difficult conversations calmly

Team player with a willingness to learn

Organized, with good time management skills

What working at Victaulic offers

Attractive remuneration package – including health insurance, pension plan, meal vouchers and eco vouchers.

Personal growth - Cultivate personal growth through a well-defined career path offering annual progression opportunities. Receive extensive training and guidance.

We focus on well-being by creating a positive team atmosphere where working, learning and caring go hand in hand. We do this by facilitating the organizations of various teambuilding and afterwork activities.

Inspiring global work environment - working with teams across the globe and collaborate with people of diverse backgrounds — both professionally and cultural.

At Victaulic, our success thrives on the ingenuity, passion, and dedication of our people – building a future of innovation together! Apply now