Junior Sales Operations Officer

Support the Sales team with opportunity management, sales administration, and pipeline tracking.

Coordinate client-related activities and ensure timely follow-up on requests and actions.

Act as a link between internal teams, supporting efficient communication and issue resolution.

Maintain client information, documentation, and service-related records.

Prepare regular sales and client-related reports, dashboards, and analyses.

Support sales forecasting, performance tracking, and process improvements.

Assist with CRM enhancements, testing, and provide support to CRM users.

Collaborate with Sales, Marketing, Operations, and other internal stakeholders to ensure smooth business processes.

Requirements

2+ years of experience in Sales Operations, Client Services, Business Operations, or a similar role.

Strong analytical skills with close attention to detail.

Excellent organizational and coordination skills, with the ability to manage multiple priorities effectively.

Proficiency in Microsoft Excel and Microsoft Office.

Experience with CRM systems, such as Microsoft Dynamics or Salesforce, is an advantage.

Strong communication and stakeholder management skills, with the ability to work effectively across teams.

Fluency in English, both written and spoken.

A proactive approach and willingness to learn.

Hybrid Flexible at Broadridge

We are made up of high-performing teams that meet in person to learn and collaborate as needed. This role will be considered hybrid, after successfully passing the probation period.

#LI-Hybrid

#LI-LM1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.