Key Account Manager

This role offers a unique opportunity to gain exposure to virtually every aspect of the business, interact with senior customer stakeholders, and develop a broad understanding of global automotive operations.

What a typical day looks like:

• Manage relationships with customers for pre- and post-awarded programs, overseeing contract renewals, changes, and maintenance
• Monitor account profitability, revenue performance, and key financial metrics.
• Lead commercial negotiations, including pricing adjustments, compensation discussions, and contract-related topics.
• Collaborate with Internal stakeholders to drive customer success.
• Handle customer escalations and support the resolution of commercial, operational, and supply-related challenges.
• Drive operating profit improvement initiatives and support cost optimization activities.
• Monitor the launch of new programs and support financial reviews to ensure business objectives are achieved.
• Identify opportunities to grow existing customer relationships and support new business development activities.
• Ensure a high level of customer satisfaction while balancing customer expectations and business objectives.
• Travel occasionally to customer locations across Europe to strengthen relationships and support business needs.

The experience we’re looking to add to our team:

• Bachelor's degree in Business, Engineering, or a related field, or equivalent professional experience.
• Minimum 5 years of experience in Account Management, Sales, Business Development, or a customer-facing role.
• Experience working with multinational customers, ideally within the automotive industry.
• Fluent English skills.
• Strong commercial mindset and customer relationship management skills.
• Excellent analytical skills with the ability to interpret financial data and business performance indicators.
• Strong negotiation, presentation, and stakeholder management skills.
• Ability to build effective relationships across all levels of an organization.
• Proactive, detail-oriented, and solution-focused approach.
• Strong ownership mentality and willingness to take initiative.

What you’ll receive for the great work you provide:

• Fringe benefits: bonus, Cafeteria
• Collaborative and supportive global team providing a dynamic work environment.
• Exciting multi-industry customer engagements and tasks.
• Ability to see future development of technology in automation.
• Stable, dynamically developing multinational corporate background.
• Opportunity for continuous professional development provided by various and challenging tasks.

AO16

annaokros

Job Category

Sales - Marketing - Account Mgmt

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).