Key Account Manager - United States Field Workers

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Key Account Manager

Live

What you will do

The Key Account Manager (KAM) – is responsible for managing and executing account strategies aligned to business objectives on a critically important driver for the company. Reporting to a Key Account Director (KAD), this role assesses and diagnoses the business environment across assigned institutions, clinics and hospitals, and develops and implements targeted plans to optimize access, performance, and patient outcomes for Amgen brands.

This role operates with autonomy in managing day-to-day account execution, translating business plans into actionable strategies, and partnering cross-functionally to deliver results within complex healthcare systems.

Key responsibilities:

Manage day-to-day execution of account strategies within a defined geography or customer segment, which will include both live and virtual engagements

Responsible for business performance, account planning, and resource coordination within assigned accounts

Interpret and execute business plans to achieve objectives

Independently determine approach to managing account priorities and activities

Assess and diagnose the business environment across assigned accounts

Develop and implement account plans aligned to product strategy

Identify drivers and barriers to performance and execute targeted pull-through initiatives

Monitor account performance and adjust plans to achieve business objectives

Build and maintain relationships with key stakeholders across health systems, IDNs, clinics, GPOs, and specialty networks

Identify key decision-makers and influencers within accounts and engage appropriately

Serve as contracting point for assigned accounts

Support contract execution, business reviews, and performance tracking

Partner with internal stakeholders (Sales, Market Access, Marketing, Pricing, GPO teams) to support account objectives

Provide field insights and feedback to inform brand and access strategies

Navigate payer systems and reimbursement pathways, including Buy & Bill environments

Identify and help resolve contracting, membership, and channel issues

Support access optimization and pull-through of formulary decisions

Analyze account performance, clinic economics, and financial drivers

Interpret data to identify opportunities and inform account strategy

Provide actionable insights and recommendations to internal stakeholders

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is an account manager with these qualifications.

Basic Qualifications

Doctorate degree and 2+ years of sales/account management experience OR

Master’s degree and 4+ years of sales/account management experience OR

Bachelor’s degree and 6+ years of sales/account management experience

Preferred Qualifications

Experience with Buy & Bill reimbursement models

Prior experience with contracting and account negotiations

Experience working within IDNs, GPOs, or complex healthcare systems

Knowledge of payer systems, billing, coding, and reimbursement processes

Understanding of CMS policies and Local Coverage Determination (LCD) processes

Advanced degree (e.g., MBA, MPH, PharmD) or AMDP participation/graduate

Additional Capabilities

Demonstrates strong executive presence and communication skills, with ability to engage senior clinical and administrative stakeholders

Proven ability to work across stakeholders and influence without authority to achieve results

Ability to manage complexity and competing priorities in a fast-paced environment

Comfortable operating in ambiguous situations while maintaining focus on execution

Strong analytical skills, including ability to interpret financial and reimbursement data

Applies a broader account perspective, understanding system dynamics beyond individual prescribers

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans

Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

159,488.05USD -215,777.95 USD