Lead Sales Associate, Levi's®, Houston Premium Outlets, Cypress, TX

Sales Associate Job Requirements

Sales Associates are responsible for being a Levi’s® Stylist by implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations.

• Show a thorough understanding of Levi Strauss & Company’s history and heritage.

• Demonstrate excellent product knowledge.

• Provide exceptional customer service to every Levi’s® Store customer using The 3C’s of Success:

Connect, Consult & Close.

• Meet or exceed established store and individual sales and performance goals daily.

• Comply with Levi’s® Stores cash handling guidelines.

• Comply with store security, safety, and loss prevention programs.

• Assist stock associates with replenishment and security tagging of merchandise on the selling floor as needed.

• Assist in pricing of merchandise as needed.

• Assist in physical inventory and cycle counts.

• Assist in maintaining store appearance in accordance with Levi’s® Stores visual presentation standards and general housekeeping procedures.

Sales Associate Job Qualifications

Basic Qualifications

Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

Ability to lift up to 40 pounds, as well as constant standing, walking, squatting, and bending.

Additional Qualifications

Minimum 1 year of customer service experience preferred

High school diploma or GED preferred

Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a very fast paced environment and an ability to not become frustrated with last minute changes

Effective interpersonal and organizational skills; especially when it comes to working directly with senior level directors

Impeccable communication skills across all channels with an ability to get the message across over IM, email, phone, text

Excellent discretion, judgment, tact and diplomacy

Demonstrated ability to learn new computer programs quickly

Must demonstrate an energetic, positive, helpful demeanor and a passion and interest in LS & Co.

The Company's policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. The Company has established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.

Life-Enhancing Perks:

Full-Time Employees:

Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.

Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.

Full-Time & Part-Time Employees:

Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.

Live in Levi's: 50% employee discount.

Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.

Level Up: Grow here, don’t just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

LOCATION

Cypress, TX, USA

FULL TIME/PART TIME

Part time

COMPENSATION

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $13.65 - $22.75 per hour, varying with experience and qualifications.

Current LS&Co Employees, apply via your Workday account.

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.  We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.