Lead Site Reliability Engineer (f/m/x) – Client Access

The Lead Site Reliability Engineer (f/m/x) will connect Engineering, QA, SL2/SL3 Production Support and Operations, ensuring that production supportability is designed into services and features before go-live rather than addressed after release. The initial focus will be CMI, with opportunities to improve reliability and observability across vendor products and the wider portfolio.

This is a hands-on individual-contributor role combining strong software-engineering capability with deep production experience. The Lead Site Reliability Engineer (f/m/x) will work across code, telemetry, testing and operating procedures to ensure that high-volume payment and messaging services can be effectively monitored, diagnosed and safely recovered when failures occur.

Your key responsibilities

• Partner with Engineering, QA, Production Support and Operations from design through go-live.
• Define monitoring, dashboards and actionable alerting using Splunk, Kibana and Geneos.
• Design supportability for high-volume, event-driven services, including retry, replay, idempotency, reconciliation, message correlation, queue/backlog monitoring and capacity controls.
• Translate expected failure modes into alerts, runbooks, recovery procedures, support-acceptance criteria and post-release production checks.
• Improve testing through unit, component, contract, integration, performance and targeted end-to-end tests, including rollback and recovery scenarios.
• Lead technical incident and problem analysis and drive sustainable corrective actions with application and support teams.
• Contribute hands-on to implementation, architecture, design and code reviews across globally distributed teams.

Your skills and experiences

• Strong hands-on experience in Java or Kotlin development for complex distributed systems.
• Proven expertise supporting high-volume payment, trading, or financial messaging platforms in production environments.
• Deep knowledge of observability and monitoring, including Splunk, Kibana, Geneos, telemetry design, dashboards, and alerting.
• Strong understanding of event-driven architectures using Kafka and MQ, including retries, replay, idempotency, and reconciliation.
• Experience driving incident management, root-cause analysis, operational readiness, recovery automation, and runbook development.
• Solid software engineering background covering testing, CI/CD, Spring Boot, REST APIs, Oracle, Kubernetes, Docker, and effective collaboration across Engineering, Production Support, and Operations teams.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

What we offer

We provide you with a comprehensive portfolio of benefits and offerings to support both, your private and professional needs.

• Emotionally and mentally balanced
  A positive mind helps us master the challenges of everyday life – both professionally and privately. We offer consultation in difficult life situations as well as mental health awareness trainings.
• Physically thriving
  We support you in staying physically fit through an offering to maintain personal health and a professional environment. You can benefit from health check-ups; vaccination drives as well as advice on healthy living and nutrition.
• Socially connected
  Networking opens up new perspectives, helps us thrive professionally and personally as well as strengthens our self-confidence and well-being. You can benefit from PME family service, FitnessCenter Job, flexible working (e.g parttime, hybrid working, job tandem) as well as programs that foster diversity, equity and inclusion.
• Financially secure
  We provide you with financial security not only during your active career but also for the future. You can benefit from offerings such as pension plans, banking services, company bicycle or “Deutschlandticket” as well as from exclusive employee rates and personalized financial advice through our “Mitarbeiterbank”.

Since our offerings slightly vary across locations, please contact your recruiter with specific questions.

This job is available in full and parttime.

In case of any recruitment related questions, please get in touch with Luisa Moderzinski.

Contact Luisa Moderzinski: 0151 56516413

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.