LoanIQ - Senior Business Analyst

We are seeking an experienced Senior Business Analyst with strong LoanIQ (LIQ) expertise and Vice President-level experience in lending operations, product, change delivery, or business transformation. This role will be responsible for driving business analysis, target operating model design, requirements management, migration support, and cross-functional delivery for LoanIQ and ACBS -related initiatives across agency, syndicated, and commercial lending products.

The ideal candidate will bring deep knowledge of the end-to-end lending lifecycle, strong stakeholder management skills, and hands-on experience translating business needs into clear functional requirements for technology and operations teams. This individual will operate at a senior level, partnering closely with Operations, Technology, Product, Finance, Risk, front-office stakeholders, vendors, and system integrators to support LoanIQ implementation, migration, enhancement, and optimization initiatives.

Key Responsibilities

• Lead business analysis activities for LoanIQ (LIQ) / ACBS / legacy loans platform initiatives, including implementation, migration, platform enhancement, and operating model transformation.
• Partner with business, operations, and technology stakeholders to define current-state processes, identify gaps, and design future-state workflows.
• Elicit, analyze, and document business requirements, functional requirements, process flows, and data requirements.
• Support development of Target Operating Model (TOM) deliverables, including process design, roles and responsibilities, control points, and business capability mapping.
• Act as a key liaison between business users, operations teams, technology teams, vendors, and front-office stakeholders to ensure requirements are understood and delivered accurately.
• Spearhead analysis supporting the decommissioning of legacy loan platforms, including data mapping, migration, reconciliation, and cutover readiness activities.
• Identify, document, and prioritize continuous system enhancements to optimize LoanIQ capabilities and address complex lending requirements.
• Partner directly with external vendors and system integrators to ensure deliverables align with internal project milestones and business expectations.
• Support solution design discussions and help assess upstream/downstream impacts, integrations, and operational dependencies.
• Drive workshops with stakeholders across lending operations, agency services, servicing, finance, accounting, settlements, and risk/control functions.
• Translate business requirements into detailed user stories, functional specifications, and testing scenarios for development and QA teams.
• Support UAT planning and execution, including test case review, defect triage, business validation, and go-live readiness.
• Identify opportunities to automate manual processes across the lending lifecycle, reducing operational risk and improving service delivery.
• Assist in issue management, risk tracking, dependency management, and status reporting for senior governance forums.
• Lead and mentor junior analysts within the workstream, providing guidance on LoanIQ functionality and project delivery best practices.
• Deliver executive-level presentations and updates to senior leadership, including project milestones, risks, and key achievements.

Required Qualifications

• 10+ years of experience in Business Analysis, Operations Change, or Project Management within Corporate / Investment Banking.
• Minimum 5+ years of hands-on experience with Finastra LoanIQ / LIQ
• VP-level experience in Business Analysis, Lending Operations, Product, Change Management, or related banking functions.
• Strong hands-on experience with LoanIQ / LIQ in a business, operational, product, or change capacity.
• Deep understanding of commercial lending, including syndicated loans, bilateral loans, agency servicing, trading, and secondary loan markets.
• Proven experience supporting or leading large-scale system implementations, particularly migration from legacy platforms to vendor solutions.
• Strong experience writing business requirements documents (BRDs), functional specifications, process maps, gap analyses, and UAT documentation.
• Strong knowledge of the end-to-end loan lifecycle, including origination, servicing, rollover, rate setting, fee processing, payments, notices, and settlements.
• Strong stakeholder management experience with the ability to engage senior leaders, business users, and technology teams effectively.
• Excellent analytical, problem-solving, written, verbal, and presentation skills.

Preferred Qualifications

• 3+ years of hands-on experience with FIS ACBS and/or legacy Loans platform
• Experience in Target Operating Model design and business process re-engineering.
• Knowledge of agent bank operations, lender servicing, primary/secondary loan trading, and fee processing.
• Experience with data mapping, conversion, interfaces, and reconciliations between LoanIQ and surrounding applications.
• Familiarity with Agile, Waterfall, or hybrid delivery methodologies.
• Exposure to tools such as JIRA, Confluence, Visio, Excel, and PowerPoint.
• Experience working with global teams across Operations, Technology, Product, and Change.
• Knowledge of control, audit, risk, and regulatory considerations in lending operations.

Core Skills

• LoanIQ / LIQ subject matter expertise
• Business analysis and requirements gathering
• Process mapping and gap analysis
• Lending operations knowledge
• Legacy platform migration support
• Data mapping and reconciliation
• Stakeholder and workstream leadership
• UAT and testing support
• Process improvement and automation
• Executive communication and presentation skills

What Success Looks Like

• Requirements are captured clearly and translated into actionable deliverables for technology and operations teams.
• Legacy platform migration activities are supported effectively, with strong focus on data mapping, reconciliation, and operational readiness.
• Future-state processes are well designed, controlled, and aligned to business objectives.
• Stakeholders across business, operations, technology, and vendors remain aligned throughout the delivery lifecycle.
• LoanIQ solutions are implemented or enhanced with strong operational readiness and minimal disruption.
• Risks, issues, and dependencies are proactively identified and managed.

Education

• Bachelor’s degree in business, Finance, Economics, Technology, or related field.

The typical base pay range for this role is between $125K - $169K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.