Expeditors

Local Account Manager

Shannon, Co Clare, Ireland · On-site · Full-time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerExpeditors
LocationShannon, Co Clare, V14YH94, Ireland
Work styleOn-site
Employment typeFull-time
Employer posted6 days ago

Major Duties and Responsibilities:

Strengthen relationships with existing house accounts.

Penetrate organizational structure for house accounts and develop relationships at all levels beyond main point of contact.

Understand customers' business and strategy and our role with the customer.

Ensure customer satisfaction and follow up.
Communicate service issues to Department Managers/Supervisors.
Action items lists maintained and updated weekly for follow up items.
Identify opportunities and grow business from existing house accounts.
10 calls per week. Preliminary schedule due by Monday afternoon. Mondays & Fridays are for setup and follow up. Tuesday-Thursday are for calls.
Assist with collections when needed.
Manage client profiles - separated out by location.
Build territory maps showing number of accounts located in each city – update monthly
Teamsell input & management for significant calls.
Fluent in EI systems and demos in order to provide technical updated to LAM accounts
Involve sales and operations at appropriate times.
Share weekly schedule with all Departments to help coordinate and participate in joint account visits.
Turn major business opportunities and proposals over to Sales and operational issues to Ops.
Management of Business Reviews – goal is to have a minimum of one per account per year
Continually seek improvement in procedures and services to create more efficient and cost effective operations.
Assume lead responsibility for the efficient delivery of all local (branch) services.
Assist, and if needed, spearhead problem resolution for issues outside of local branch.
Insure that a functioning and agreed upon invoicing - payment process is in place.
Meet with the local customer to maintain customer information and satisfaction.
Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business!

Show full description

Requirements- Skills, Education, Experience:

5 Years Account Management Experience
Minimum two years Expeditors/industry experience.
Ability to create/write customer requirements clearly for use by other Expeditor employees.
Knowledge of required Expeditors operating systems as well PC skills including word processing.
Demonstrated customer service skills and proven interpersonal skills.
Level one Account Management certification.
Level one Sales certification

Expeditors offers excellent benefits

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.