Localization Senior Project Manager

The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment

MAIN DUTIES

The following is a non-exhaustive list of responsibilities and areas of ownership of the Senior Project Manager:

• Supervision and leadership of global teams (including internal and external, direct and indirect reports)
• Preparation, analysis and implementation of project plans following the Welocalize standards for project Management, i.e. Project Start Standards, Workflow and Completion; updating project status, invoice approvals, updating client information, etc.
• Creation of project schedules, project estimates, and proposals for customer approval
• Risk assessment and strategic planning of activities to minimize potential issues
• Operating with a medium level of support, incl. recognition and escalation in a timely manner of any issues beyond their control
• Establishing strong relationships with both internal and external stakeholders, incl. colleagues in other departments, vendors, etc. Working collaboratively on project and client objectives with other involved stakeholders
• Building and maintaining strong relationships with customer contacts at the project and program level, with measurable success in customer ratings
• Working with the production team in the continuous improvement of project delivery, profitability, and efficiency/automation
• Effective and timely communication with all stakeholders involved in the project(s), incl. clients, production business units, etc.
• Ensuring all finance systems data is accurate and kept up to date
• Reporting, incl. Weekly Project Status reports, Budget to Actual, Time Management, and Client/Vendor related issues to other involved stakeholders.
• Ensuring profit of project is maintained through the management of margin
• Planning, preparing & running quarterly business reviews with clients face-to-face
• Development and preparation of process documents where required
• Management of QA projects, incl. resource management, defect management, reporting, etc.

REQUIREMENTS

Education Level

• Master’s Degree OR Bachelor’s Degree and experience in the industry in lieu of Master’s Degree acceptable

Experience

• Proven track record of Project Management
• Experience working internationally or directly with international product development
• Experience in technology related company
• Proven experience dealing with large clients, accounts, and projects. Track record of success at managing complex eLearning and Multimedia projects is a plus.
• Experience in authoring client documents such as SOW’s, proposals, processes and ‘post mortems’
• Proven track record of active participation in development of processes and ideas
• Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development
• Experience in managing financial budgets, budget reconciliation and budget reporting
• Experience with Translation Management Systems, i.e. XTM and Smartling

• Experience with AI tools (GPT, Claude, etc.) and with optimizing processes and workflows with AI

Other relevant skills

• Energy and a positive attitude with excellent interpersonal skills.
• The ability to lead large, diverse, virtual teams.
• Excellent Written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Effective presentation skills.
• Ability to build and maintain strong client relationships
• Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment
• Must be available to travel for work related commitments.

Additional Job Details: