Expeditors

Logistics Coordinator (Network Management Center)

Ciudad Apodaca, N.L., Mexico · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerExpeditors
LocationCiudad Apodaca, N.L., 66633, Mexico
Work styleOn-site
Employment typeFull-time
Employer posted5 days ago

Objective of this position:

This Logistics Coordinator position is for a role in Expeditors’ Network Management Center(NMC) Team.The NMC provides support for a number of Expeditors’ largest customers in the aviation, automotive, pharmaceutical, retail and technology industries. The team provides oversight of critical logistics shipments, aircraft on ground shipments and other specialized logistics service offerings, such as monitoring temperature-controlled shipments. Works with a wide variety of customers, service providers and district operations internationally to deliver transportation visibility to our customers with exceptional customer service. Your main responsibility will be to become a subject matter expert for each of your customers and to ensure we are executing at the highest levels of service for our customers.

To be successful in this role you must have strong interpersonal skills. You will be responsible and accountable for delivering exceptional customer service across all your accounts. The role will mainly entail : tracking and tracing customer shipments, bookings, critical shipment oversight, and proactive communication with Expeditors districts and service providers to ensure that customers are provided with timely and accurate information.

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Desired Qualifications

High School Diploma
Proficiency with Microsoft products or knowledge of data tools visualization, scripting (e.g. Office Suite, SharePoint, Power BI, SQL, Tableau, Python)
Ability to present and communicate your work to diverse audiences, including but not limited to stakeholders, team members, and decision-makers
Fluent in English and Spanish (If applying in Mexico)
One year of customer service experience
One year of logistics related experience
Qualifications in supply chain management or logistics

IATA/FIATA/MITX

Expeditors offers excellent benefits:

IMSS & Vacation - according to Mexico Federal Labor Law
Aguinaldo - above the legal requirement
Utilidades-Profit bonus
Paid overtime
Basic needs vouchers
Medical insurance including Dental
Life insurance
Training and Personnel Development Program
Employee Stock Purchase Plan Option (NYSE:EXPD)

Relocation will not be provided.

All your information will be kept confidential according to EEO guidelines.

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