Manager, Client Delivery (AML Operations) - Krakow, Poland

Maintain regular communication with clients to strengthen partnerships, report outcomes, and identify service opportunities.

Monitor team output and quality, identifying areas for process improvement and efficiency.

Deliver performance and service reports to senior leadership and clients.

Collaborate with internal teams to expand subject matter expertise and advisory capabilities.

Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders.

Required Qualifications

Bachelor’s degree and 4–5 years of experience in Anti-Money Laundering (AML) or a related field.

Fluency in English (B2 level or higher).

Experience in transaction monitoring

Experience in KYC processing within corporate or investment banking environments.

Proven people management skills and decision-making capabilities.

Ability to lead projects, manage timelines, and coordinate cross-functional teams.

Strong organizational skills and ability to work independently and collaboratively.

Preferred Qualifications

Experience in cryptocurrency

Professional certification (e.g., CAMS, CKYCA).

Master’s degree.

Entrepreneurial mindset with a proactive approach to change and improvement.

Strong collaboration and communication skills, with the ability to influence and contribute ideas.

Minimum salary: 14,583 PLN gross/month

Additional components of our benefits package:

Comprehensive private medical healthcare

Remote work options subject to the type of position or project

Theoptionto join a group private insurance plan (subject to a fee)

MyBenefitCafeteria including Multisport

Annualdiscretionary bonus, subject to both company performance and individual contribution

Employee Assistance Program (EAP)

Access to goFLUENT language learning platform ​​

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All the information concerning breaches of law during the recruitment process should be reported at pl.whistleblowing@amlrightsource.com. Upon request, you will be provided with Internal procedure for reporting and following up on breaches of law, adopted by the Company based on the Whistleblower Protection Act.

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