Manager, Clinical Training

What You'll Be Doing

• Partner with Clinical Scientists and Clinician Services leadership to develop, maintain, and deliver study-specific and therapeutic area training programs.
• Develop and implement training and calibration strategies that support clinical quality objectives and study requirements.
• Manage clinician onboarding training, assignment tracking, completion records, and study readiness activities.
• Monitor internal clinician performance across studies and clinical scales to ensure quality standards are maintained.
• Identify clinical quality concerns and collaborate with stakeholders to develop corrective and preventive actions.
• Design and execute calibration exercises, scoring reviews, and quality monitoring activities in partnership with Clinical Science teams.
• Lead group training sessions, workshops, calibration events, and team meetings.
• Coordinate training schedules, calibration activities, and documentation to ensure they are completed within required timelines.
• Develop supplemental and individualized training plans based on performance trends, quality findings, and study needs.
• Provide direct coaching and constructive feedback to clinicians regarding scoring consistency, performance expectations, and quality improvement opportunities.
• Partner with Clinical Science and Clinician Management teams to assess clinician performance and support study resourcing decisions.
• Provide clinical consultation and guidance to internal clinicians and site raters regarding clinical scales, protocols, and assessment methodologies.
• Oversee implementation of training and calibration plans and develop metrics to evaluate effectiveness and compliance.
• Support the development and maintenance of work instructions, process guidelines, Standard Operating Procedures (SOPs), and quality documentation.
• Ensure clinical training records and documentation meet Good Clinical Practice (GCP) and regulatory requirements.
• Partner with management teams to ensure operational activities are delivered compliantly, efficiently, and on schedule.
• Support continuous improvement initiatives that enhance training quality, clinician performance, operational effectiveness, and customer satisfaction.
• Work flexibly across global time zones to support international clinicians, sites, and project teams.

What We Look For

• Graduate degree in Psychology, Social Work, Nursing, Counseling, Behavioral Health, Life Sciences, or a related clinical field.
• Minimum 5 years of clinical experience diagnosing, assessing, and/or treating patients within psychiatry, neurocognitive disorders, neurology, behavioral health, or related therapeutic areas preferred.
• Minimum 3 years of experience delivering clinical training, clinician education, or professional development programs.
• Minimum 2 years of experience administering clinical outcome assessments, rating scales, or clinical endpoints within a research setting preferred.
• Working knowledge of Good Clinical Practice (GCP), regulated clinical research environments, and clinical trial processes.
• Experience monitoring clinical quality, rater performance, scoring consistency, or clinician compliance is highly desirable.
• Demonstrated leadership, coaching, mentoring, and stakeholder management capabilities.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent organizational skills with the ability to manage multiple priorities and projects simultaneously.
• Outstanding verbal and written communication skills with the ability to engage effectively with global stakeholders.
• Ability to work independently while collaborating effectively across cross-functional teams.
• Fluency in English is required; bilingual or multilingual capabilities are advantageous.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams.

At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.