Manager

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with all the Lines of Business and Enterprise functions. GRA and EIT include vertical (i.e., business or risk-specific) functions and horizontal functions that cut across business and risk-types. A core pillar of our horizontal strategy is developing common, reusable, and scalable components that can be used across GRM. Quantitative engineers will be responsible for executing on this strategy.

Job Description*

We are seeking an experienced Scrum Master to lead Agile delivery teams within the Global Risk Analytics organization. The ideal candidate will have a strong understanding of Agile methodologies, software delivery lifecycle, and banking risk management processes. The Scrum Master will partner with Product Owners, Technology Leads, Quantitative Engineers, QA teams, and business stakeholders to drive predictable delivery of regulatory, risk, and strategic technology initiatives while ensuring adherence to Agile best practices and enterprise governance standards.

Responsibilities*

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement.
• Ensure teams maintain focus on sprint goals and deliver committed outcomes.
• Drive Agile maturity and continuous improvement across the team.
• Monitor sprint health, velocity, capacity, and predictability metrics.
• Identify, track, and escalate risks, issues, blockers, and dependencies.
• Partner with Release Management teams to ensure smooth Build-Test-Deploy lifecycle execution.
• Ensure compliance with enterprise SDLC, governance, and control requirements.
• Provide transparent reporting on delivery progress, risks, and milestone status.
• Facilitate collaboration among global teams across multiple regions and time zones.

Requirements*

Education*

• Bachelor’s degree in Computer Science, a closely related field, or a degree from a program where software engineering was a key focus or equivalent work experience

Experience Range*

7+ years

Foundational skills*

• Minimum of 3 years of experience as a Scrum Master.
• Strong knowledge of Agile Scrum principles and practices.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to lead and facilitate Scrum ceremonies
• Able to learn software functionality and complex processes quickly

Desired skills

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on achieving results
• Exposure to Tableau (preferred), Power BI, or similar BI tools.
• Is exceptional at problem-solving, issue resolution, and time management.
• Is highly organized and detail oriented
• Interact with others with courtesy and empathy
• Acts with Courage and Conviction
• Demonstrates Integrity
• Is a continuous learner who adapts quickly and positively to change.
• Embraces the opportunity to collaborate with other designers and partners in an open dialogue context.

Work Timings*

12:30 PM - 9:30 PM/1:30 PM - 10:30 PM

Job Location*

Gurugram/Hyderabad