Manager, Global Commodity Operations

How You Will Make an Impact

• Oversee supplier delivery performance and drive supplier engagement to manage shortages ensuring the team identifies risks early, executes effective recovery plans, and escalates issues appropriately to protect supply continuity.
• Lead, coach, and develop a team responsible for global commodity operations, setting clear priorities, performance expectations, operating rhythms, and accountability for execution.
• Provide oversight and governance for end-to-end supplier onboarding, ensuring qualification, documentation, compliance requirements, approvals, and ERP setup are completed accurately and on time.
• Drive supplier business-readiness by coordinating priorities and resolving barriers across Supplier Quality, Engineering, Legal, Finance, Master Data, Planning, Procurement, and Operations.
• Ensure updates to supplier pricing, leadtimes, MOQs, etc. are administered accurately, validated against commercial agreements, and maintained within procurement systems through effective controls and data-quality standards.
• Direct the team’s facilitation of RFQs, quotation consolidation, and preliminary commercial analysis, ensuring timely, accurate, and decision-ready sourcing support.
• Facilitate the gathering of data for supplier scorecards, KPI dashboards, Quarterly Business Review materials, risk assessments, and performance reporting, using insights to drive accountability and improvement.
• Ensure disciplined execution of commodity management support, purchasing operations, contract compliance activities, and related procurement processes.
• Monitor team capacity, service levels, cycle times, quality, and stakeholder satisfaction; address performance gaps and rebalance priorities as business needs evolve.
• Lead continuous improvement, process standardization, automation, and digitalization initiatives that strengthen controls, improve efficiency, and enhance the stakeholder and supplier experience.

The Must Haves

• Education: Bachelor’s degree in supply chain management, Business Administration, Engineering, Operations Management, Finance, or a related field.
• Experience: 9+ years of progressive experience in strategic sourcing, procurement, commodity management, supplier management, or supply chain, including experience leading people or major cross-functional workstreams.
• Experience managing global suppliers in a high-technology manufacturing environment, preferably electronics, telecommunications, networking, semiconductor, optical, or contract manufacturing.
• Analytical and financial acumen, including cost modeling, quotation analysis, market intelligence, spend analysis, and total cost of ownership.
• Strong people leadership, coaching, stakeholder management, communication, and decision-making skills in a global matrixed organization.
• Ability to manage ambiguity, competing priorities, and urgent supply challenges while maintaining disciplined execution and clear communication.
• Proficiency with Microsoft Excel, Power BI, PowerPoint, Microsoft Copilot, procurement analytics, and enterprise systems such as Agile, Oracle, Kinaxis, or equivalent platforms.
• Ability to travel domestically and internationally.

Nice to Haves:

• Master’s degree in Business, Supply Chain, Engineering, Finance, or a related discipline.
• APICS/ASCM, ISM, CPSM, CPM, or equivalent professional certification.
• Experience with electronics manufacturing supply chains, New Product Introduction, component lifecycle management, supplier quality systems, and regulatory or compliance requirements.
• Knowledge of advanced contracting models, vendor-managed inventory, consignment, dual-source strategies, should-cost analysis, and supplier risk management.
• Experience leading procurement transformation, process standardization, automation, or digital analytics initiatives.

Core Competencies

Strategic Thinking | People Leadership | Supplier Relationship Management | Negotiation | Commercial Acumen | Risk Management | Analytical Decision-Making | Cross-Functional Influence | Operational Excellence | Accountability. Establish & govern a standardized process & tools that will support the GCM organization

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Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

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