Manager, Healthcare Sales

Position Summary

Leads, inspires, controls, organizes and directs both the tactical and strategic activities. Manages sales of the organization's products or services.

Responsibilities

• Ownership and responsibility of the district revenue and forecasting.
• Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments).
• Ensure that sales staff achieves their forecasts, follows company guidelines/practices/policies, and provide timely development plans to correct for underperformance.
• Responsible for ensuring that all documentation tools (ie Salesforce.com) is completely utilized, updated, and compliant with company policies and practices.
• Develop, implement and monitor of the district business plan to meet assigned budget.
• Responsible for the recruitment, development, retention and management of the district sales team.
• Responsible for the direction, support and motivation of the district sales team to meet agreed targets and objectives.
• Responsible for ensuring that Illumina’s commitment to customer satisfaction is performed, delivered, and constantly improved.
• Coordinate and/or supervise technical/sales/administrative training for the district sales team.
• Ensure that Illumina’s values are followed by all staff.
• Monitor, assist, set standards, and evaluate the district sales team performance utilizing Illumina’s performance management tools.
• Establish territory quotas and achieve the quarterly and annual sales and profit plan as assigned.
• Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets.
• To ensure a high level of liaison with other departments (e.g., Marketing, Customer Solutions) and local sales team & staff to ensure coordination of activities and understanding of common goals.
• Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements

• A minimum of 8+ years of sales experience in the Clinical Diagnostics, Hospital/Healthcare, and Life Science industry.
• A minimum of 1-3 years of sales management experience in the Clinical Diagnostics, Hospital/Healthcare, and Life Science industry.
• A solid understanding genetics, genomics and molecular pathology.
• Strong competency in working in a matrixed environment.
• Strong knowledge of the local clinical testing and genomics landscape.
• Sales experience in capital equipment, clinical and molecular diagnostics.
• Must be able to engage with all stakeholders (external and internal) at a high level.
• Ability to effectively communicate and influence internal and external audiences, using both oral and written communication skills

Experience/Education:

• Typically requires a Bachelor’s degree and a minimum of 8 years of related experience, with 1-3 years of Management experience.
• Managers at this level may become involved in elevated issues arising from daily activities.
• Applies broad management, functional expertise/knowledge to subordinates managers and staff members.
• Will have developed key relationships with hospital and healthcare customers across all relevant functional areas.

#LI-REMOTE

The estimated base salary range for the Manager, Healthcare Sales role based in the United States of America is: $129,400 - $194,000. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.