Manager, Key Account Management- Central EMEA

Inthisrole,youwill design andexecutestrategiesthatacceleratecustomeradoptionthroughstrongengagementandeducationaroundourproductsandservices.Youwill craft andcommunicatecompellingvaluepropositionsthathighlightouruniquecapabilities—ultimatelyincreasingcustomersatisfaction,reducingchurn, anddrivingsignificantincrementalrevenue.

Whatyou’llbedoing:

Lead and develop a team of up to 5 Key Account Managers, driving revenue growth across existing accounts through strategic upsell, cross-sell, and retention initiatives

Coach, mentor, and enable the team to excel in pipeline management, forecasting accuracy, and overall quota attainment

Monitor andanalyzekey performance metrics, translating insights into actionable strategies to improve team performance

Guide the team in proactivelyidentifyingexpansion opportunities, mitigating churn risks, and consistently achieving net revenue retention targets

Maintain strong alignment with senior leadership through clear, data-driven weekly reporting on pipeline health, deal progression, and key opportunities for executive engagement

Partner closely with Talent Acquisition to attract, hire, andretaintop sales talent

Collaborate cross-functionally with Customer Success, Marketing, Legal, Pre-Sales, and Market Intelligence to ensure alignment on go-to-market strategies and execution

Whatwe’relooking for:

5–7 years of experience in SaaS sales (enterprise or mid-market), with a strongtrack recordof exceeding revenue targets andmaintaininghigh retention rates

Fluency in English and native-levelproficiencyin German

2+ years of experience in a team lead or formal management role, including pipeline management, forecasting, and quota planning within an existing customer base

Proven ability to drive revenue expansion (upsell and cross-sell) within accounts

Strong experience with CRM systems to manage sales processes and forecasting (Salesforce preferred)

Excellent analytical, organizational, communication, and presentation skills

Demonstrated ability toidentifytrends and translate data into effective sales strategies

Track recordof supporting teams in closing complex annual or multi-year agreements

Strong leadership presence with a passion for coaching and developing high-performing, collaborative teams in a fast-paced, high-growth environment

Proven knowledge of sales methodologies such as MEDDIC, MEDDPICC, Challenger Sale.

Preferred location: Berlin

Willingness to travel as needed (approximately 25%) for customer meetings, internal collaboration, and industry events

What’sin it for you:

Hybrid work arrangements and competitive paid time off programs.

Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales

A creative, innovative, and global working environment in the creative and software technology industry

Highly engaged Events Committee to keep work enjoyable.

Reward & Recognition Programs (including President's Club for all functions)

Professional onboarding program, including robust targeted training for Sales function

Development and advancement opportunities (high internal mobility across organization)

Retirement planning options to save for your future, and so much more!

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race,color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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