Manager, Product Enablement

The Expertise and Skills You Bring

• Support day-to-day product management activities for the FMAX platform and related managed account solutions
• Assist in triaging and responding to inquiries related to managed platforms via email and collaboration tools
• Contribute to product development efforts by helping gather requirements, document workflows, and support testing activities
• Perform data collection and basic analysis to identify trends, usage patterns, and opportunities for product or process improvements
• Partner with internal teams (technology, operations, distribution, and service) to help resolve client experience issues and operational questions
• Support product lifecycle processes, including documentation, release coordination, and post-launch monitoring
• Assist in preparing materials for internal stakeholders, including product updates, presentations, and reporting
• Help gather feedback from distribution partners and internal teams to inform product improvements
• Develop foundational knowledge of managed accounts, platform capabilities, and industry trends
• BS degree required.
• 3-7 years of experience in financial services, product support, operations, consulting, or related roles
• Interest in investment products, managed accounts, and wealth management platforms
• Strong attention to detail and organizational skills with the ability to manage multiple tasks simultaneously
• Analytical mindset with experience working with data (Excel or similar tools preferred)
• Effective written and verbal communication skills
• Ability to collaborate across teams and build strong working relationships
• Problem-solving skills with a proactive, solution-oriented approach
• Basic understanding of financial markets, investment products, or brokerage services is a plus
• Familiarity with tools such as Excel, PowerPoint, and collaboration platforms (e.g., Teams)

The Team

In this role you will be part of a diverse, collaborative, and adaptive team tasked with helping grow Fidelity’s Managed account platform (FMAX) grow in the marketplace! We are seeking candidates who like to work in an agile and future-thinking organization who values positive change agents with an unwavering commitment to wowing our customers.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Product Management

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.