Manager - Quality Assurance (Category – Apparel & Accessories Sourcing)

Factory Audits & Product Inspections

• Conduct factory quality audits, inline inspections, pre-final audits and final inspections.
• Verify garment measurements, fit, construction, workmanship and finishing against approved samples and specifications.
• Identify non-conformances, communicate corrective actions to factory teams and verify closure before shipment.
• Escalate significant quality risks and recommend appropriate disposition of non-conforming products.

Fabric & Material Quality

• Manage quality checks for fabrics, trims, accessories, packaging components and labels.
• Verify incoming materials against approved specifications and coordinate required testing with suppliers and laboratories.
• Monitor fabric and material issues, including shade variation, shrinkage, colorfastness and physical performance, as applicable.
• Ensure materials meet established quality requirements before use in production.

Kitting & Accessories Quality

• Establish quality checkpoints for the kitting program, including component accuracy, completeness, labeling, packaging and presentation.
• Monitor accessories against category-specific specifications, workmanship and functional requirements.
• Resolve recurring material, assembly and packaging issues with suppliers and sourcing teams.

Quality Issue Resolution & Customer Feedback

• Investigate customer complaints, product defects and recurring quality concerns in collaboration with relevant teams.
• Conduct root-cause analysis and implement corrective and preventive actions.
• Track the effectiveness of corrective actions and incorporate findings into inspection standards and supplier improvement plans.

Documentation & Supplier Development

• Review production records, inspection reports, sampling records and test results for completeness and adherence to approved procedures.
• Maintain quality trackers and report defect trends, inspection outcomes and outstanding corrective actions.
• Train and guide supplier QA/QC teams on Skechers’ quality expectations and inspection practices.
• Partner with sourcing, product development and production teams to resolve quality issues within agreed timelines.

Qualifications & Experience

• Degree or diploma in Textile Technology, Garment Technology, Apparel Production or a related discipline.
• 8–12 years of quality assurance experience in the garment industry, including at least five years in a factory environment.
• Demonstrated experience in apparel QA/QC, factory audits and production-stage inspections.
• Strong understanding of fabric and material quality control.
• Experience in accessories and kitting quality assurance is preferred.

Required Skills & Competencies

• Knowledge of garment manufacturing methods, construction, measurements, finishing and inspection procedures.
• Experience developing and implementing QA/QC standard operating procedures.
• Strong analytical skills in defect identification, root-cause analysis and corrective action management.
• Clear communication and effective coordination with factories, vendors and internal stakeholders.
• Strong attention to detail, documentation and prioritization skills.
• Ability to manage multiple assignments independently and work across functions.

Key Success Measures

• Consistent adherence to approved product and material quality standards.
• Reduction in recurring defects, rework and quality-related customer complaints.
• Timely completion of inspections and closure of corrective actions.
• Improved supplier quality performance and inspection readiness.
• Accurate quality documentation and timely escalation of risks.

About Skechers

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.