Manager Supply Chain Compliance

Position Specific Tasks

Management Responsibilities

• Responsible for hiring, training, supervising, coaching, and performance management of staff.
• Establish team priorities and allocate resources to support business objectives and requirements.
• Provide leadership and direction, ensuring timely execution and resolution of operational and compliance-related issues.
• Review performance, identify risks and improvement opportunities, and drive actions as needed.
• Develop team capabilities and support a high-performing, customer-focused organization.

Trade Compliance Oversight

• Provide oversight of operational Trade Compliance activities supporting global import and export requirements.
• Ensure effective controls, procedures, training, and monitoring activities are maintained to support compliance with applicable trade regulations and Amgen policies.
• Oversee metrics, performance monitoring, and CI initiatives.
• Support customs audits, inspections, regulatory inquiries, and management of third-party service providers.
• Partner with Global Trade Compliance, Legal, Customs Brokers, and business stakeholders to support compliant execution and risk management.

GDP Compliance Oversight

• Provide oversight of GDP, FMD, and quality system compliance activities supporting global distribution operations.
• Ensure effective management of deviations, investigations, CAPAs, temperature excursions, distribution complaints, and related quality records.
• Oversee compliance documentation, training, process governance, and inspection readiness activities.
• Support implementation of new capabilities, systems, and business processes impacting supply chain compliance.
• Drive continuous improvement initiatives to enhance compliance performance, process effectiveness, and operational efficiency.

Authority

• Direct management and development of staff.
• Works under minimal direction with responsibility for operational and project objectives.
• Independently determines approach to manage projects, compliance operations, and team priorities.
• Makes decisions regarding resource allocation, prioritization, escalation, and implementation of process improvements.
• Participates in department goal setting and policy development activities.

Outputs

• Effective leadership and development of a high-performing team.
• Efficient and compliant execution of Compliance activities.
• Timely resolution and closure of compliance and quality records.
• Successful support of audits, inspections, and regulatory requirements.
• Compliance performance metrics, reporting, and governance activities.
• Standardized processes and sustainable continuous improvement outcomes.
• Strong stakeholder partnerships and effective issue resolution.

Skills and Qualities

Basic Qualifications

9-13 Years of relevant experience.

Preferred Qualifications

• Experience leading teams within Supply Chain, Compliance, Quality, Trade Compliance, or related functions.
• Experience within pharmaceutical, biotechnology, healthcare, or other highly regulated industries.
• Knowledge of international trade regulations, GDP, FMD, and quality management systems.
• Experience supporting audits, inspections, and compliance programs.
• Demonstrated ability to lead cross-functional initiatives and drive organizational change.

Competencies

• Proven people leadership and team development capabilities.
• Ability to establish priorities, allocate resources, and deliver results through others.
• Strong risk-based decision-making and problem-solving skills.
• Effective communication, influencing, and stakeholder management skills.
• Ability to build strong partnerships across functions, regions, and organizational levels.
• CI mindset with focus on OE.
• Ability to navigate ambiguity, manage competing priorities, and lead through change.
• Strong analytical skills and business judgment.
• High degree of accountability, integrity, and attention to detail.

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