Manager - Veeva Service Delivery

Roles & Responsibilities:

Develop andmaintainthe enterpriseVeeva Vault Platformsupportstrategy, ensuring alignment with businessobjectives.

Responsible forfosteringplatform reliability.

Identifyand mitigate architectural risks, ensuring thatthe platformisscalable, secure, and resilient

Maintainknowledge base of Veeva issues, including principles, standards,user guides,and models

Drive continuous improvement in the architecture byidentifyingopportunities for innovation and efficiency

Work with stakeholders to gather and analyze requirements, ensuring that solutions meet both business and technical needs

Accountablefordesigning andbuildingcustomizations&configurations on the Platform as per the business needsincluding,creating custom objects, fields,workflowsandSDKs

Responsiblefor strategizing Platform Integrations while adhering toconsistent integration standards and patterns,designingintegrationworkflows, buildingconnectors,centralizingbuild & run andexecutingconsistent DevOps model forintegrations

Performimpact assessments,clearly defineAS-IS and TO-BE states,andrecommend platform upgradesin accordance withthe new features and functionalities released by Veeva

Designplatform architecturethat can scale to meet growing business needs and performance demands

Develop andmaintainlogical, physical, and conceptual data models to support business needs

Establish and enforce data standards, governance policies, and best practices

Basic Qualifications and Experience:

Bachelors or Master’s degree with 8 - 13 years of experience in Computer Science,ITor relatedfield

Functional Skills:

Must-Have Skills

Strong understandingofVeevaVaultPlatformand Veeva Vaults

Experience with system integrationtechnologies likeMulesoft, Databricks, etc.

Excellent knowledgeof data model and governance

6-8yearsGlobal Pharmaceuticalexperience

Strong understanding ofpharmaceuticaloperationsand data managementbusiness processes

Experienced inpharmaceuticalregulationsand specifications

HaveTeam\People managementexperience

ExperiencedinGxPprocess

Experience working in agilemethodology, including Product Teams and Product Development models

Proficiencyin designing scalable, secure, and cost-effective solutions

Canwork late hours

Canwork with multipleteamsto meet thebusiness and stakeholderneeds

Canlead and guide multiple teams to meet business needs and goals

Have stakeholder and team management skills

Good-to-Have Skills:

Strong solution design and problem-solving skills

Strong understanding of technology, function, or platform

Experience in developing differentiated and deliverable solutions

Ability to analyze client requirements and translate them into solutions

Knowledge ofPlatform and Data Governance

Professional Certifications:

Veeva Vault Platform Administrator (mandatory)

SAFe– DevOps Practitioner (mandatory)

SAFefor teams (preferred)

Soft Skills:

Should be able convert business requirements into technical requirements

Excellentcritical-thinking andproblem-solving skills

Strong communicationand collaboration skills

Demonstrated awareness of how to function in a team setting

Demonstrated awareness of presentation skills

Shift Information:

This position requires you to work a later shift and may beassigneda second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, asrequiredbased on business requirements.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

.