Visa

MarTech Manager

United Kingdom · Hybrid · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerVisa
LocationUnited Kingdom
Work styleHybrid
Employment typeFull time
Employer posted24 Sep 2026

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role purpose and responsibilities:

Support Europe Marketing Services teams as a MarTech subject matter specialist, providing guidance on marketing automation, client use cases and implementation considerations, helping local teams and clients shape practical, scalable solutions across marketing automation, data-driven engagement, AI-enabled marketing, measurement, and future capability areas.
Translate local market needs, client ambitions, and technical MarTech requirements into clear use cases, solution designs, implementation considerations, and commercially relevant recommendations.
Support client discovery and solutioning conversations with confidence, explaining complex MarTech capabilities in simple, practical language while assessing readiness across data, integrations, consent, content, journeys, measurement, governance, and delivery.
Enable local Marketing Services teams to identify the right opportunities, position capabilities such as VM360 and future AI-enabled solutions, and move client opportunities from concept to implementation readiness.
Partner with Global Marketing Services, Product, Technology, Data, Legal, Privacy, VCA, Sales, Insights & Analytics, and local market teams to ensure solutions are commercially attractive, technically feasible, compliant, and scalable.
Build repeatable tools, guidance, discovery questions, requirements templates, solution narratives, training materials, and governance approaches that improve sales confidence, delivery efficiency, and best-practice sharing across Europe.
Monitor emerging MarTech and AI developments and share relevant insights that may enhance client solutions and service offerings by anticipating future capability needs and translating emerging technologies into practical client value.

Show full description

What we expect of you, day to day:

Act as a regional subject matter expert for MarTech-enabled Marketing Services capabilities, starting with VM360 and expanding to future automation, data-driven, and AI-enabled marketing solutions.
Work with cluster and local Marketing Services teams to capture technical MarTech requirements, translate them into clear business and solution requirements, and identify implications for data, integration, content, consent, measurement, and delivery.
Support and participate in client conversations, confidently explaining marketing automation, AI-enabled marketing, data-driven engagement, implementation considerations, and how MarTech can help improve activation, engagement, retention, and usage outcomes.
Shape client-specific MarTech use cases across the customer lifecycle, including onboarding, service-led communications, activation, usage stimulation, retention, personalisation, AI-assisted optimisation, and always-on engagement programmes.
Assess client and local market readiness for MarTech delivery, identifying required inputs, dependencies, risks, data availability, governance needs, and operational steps required to move from opportunity to implementation.
Partner with Product, Technology, Data, Legal, Privacy, VCA, Sales, Insights & Analytics, and Global Marketing Services to ensure client requirements are clearly understood and solutions are commercially attractive, technically feasible, compliant, and scalable.
Develop practical tools, guidance, training, FAQs, discovery questions, and sales enablement materials that help local teams identify MarTech opportunities and discuss technical solutions with confidence.
Capture learnings from early MarTech engagements, define repeatable delivery approaches, support capability governance, and share MarTech best practices across the European and Global Marketing Services community.


Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Proven experience working with marketing technology platforms, marketing automation tools, CRM or customer engagement systems, and/or customer data-driven marketing solutions.
Strong understanding of how marketing platforms use customer data, segmentation, consent, content, journeys, triggers, integrations, reporting, and measurement to deliver automated marketing programmes.
Ability to translate business objectives and local market requirements into structured MarTech use cases, solution designs, implementation considerations, and pragmatic recommendations.
Strong presentation and communication skills, with the ability to explain complex technical concepts in simple, commercially relevant language to both internal stakeholders and client audiences.
Solid understanding of customer lifecycle marketing, activation, usage, retention, personalisation, and campaign measurement, ideally in financial services, payments, loyalty, or customer engagement environments.
Working knowledge of data quality, privacy, consent, compliance, and governance considerations relevant to marketing automation and client data activation.
Ability to collaborate effectively across marketing, sales, product, technology, data, legal, privacy, and analytics teams in a matrixed regional environment.
Comfortable working through ambiguity, managing multiple workstreams, documenting requirements, solving problems, and moving opportunities from concept to implementation readiness.
Willingness to travel and work onsite with clients and local teams when necessary.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.