Nielsen

Member Technical Staff II

Bengaluru, India · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerNielsen
LocationBengaluru, India
Work styleOn-site
Employment typeFull-time
Employer posted3 hours ago

Complex Problem Solving & Escalations: Independently investigate and resolve complex, non-routine technical issues across the application and infrastructure stack, taking a fresh perspective to solve complex problems.

Project Leadership & Delivery: Lead small-to-medium operational projects and infrastructure enhancement initiatives, managing timelines, deliverables, and technical implementation independently.

Incident Management & Root Cause Analysis: Participate in major incident response and post-mortem analysis (RCA) to prevent recurrence and improve systemic reliability.

Process Optimization & Automation: Identify opportunities for operational efficiency, contributing to process improvements and building tools to reduce manual toil.

Mentorship & Technical Guidance: Provide informal guidance, technical coaching, and peer support to junior team members, elevating overall team capabilities.

Show full description

Cross-Functional Collaboration: Partner with DevOps, Software Engineering, and Product teams to align operational needs with technical roadmaps and system stability goals.

Required Technical Skills

Advanced Scripting & Automation: High proficiency in writing complex scripts (e.g., Python, Bash, PowerShell) for task automation and system operationalization.

Cloud & Infrastructure Knowledge: Deep understanding and hands-on operational management within AWS/Azure cloud environments and hybrid systems.

Database & Data Pipeline Proficiency: Capability in performance querying, troubleshooting, and management across relational and non-relational database platforms (e.g., MSSQL, MongoDB, Kafka).

Platform & Systems Diagnostic Skills: Mastery of full-stack application architecture, microservices, and enterprise monitoring frameworks.

Typical Experience: 5–10 years of relevant technical support and system engineering experience, with a proven track record of delivering independent work products and managing complex technical projects.

Education & Qualifications: Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience; advanced degree or relevant technical/cloud certifications preferred.

Skills: Advanced technical and analytical proficiency; ability to independently diagnose and resolve complex system issues; strong communication and collaborative skills to drive cross-functional alignment.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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