Minibar Attendant

Key Responsibilities

• Check and replenish minibars in assigned guest rooms according to established par levels and standards.
• Record minibar consumption accurately and ensure charges are posted or communicated according to hotel procedures.
• Check expiry dates, product quality, packaging, and presentation of all minibar items.
• Maintain proper stock levels and assist with minibar inventory and stock control.
• Ensure minibar equipment and storage areas are clean, organized, and hygienic.
• Report missing items, damaged equipment, maintenance issues, or unusual findings promptly.
• Follow established procedures when entering occupied rooms and respect all "Do Not Disturb" signs and guest privacy.
• Coordinate with Housekeeping, Front Office, Finance, and Food & Beverage teams when required.
• Minimize wastage and ensure proper rotation of products using FIFO procedures.
• Maintain accurate records of minibar stock, consumption, and replenishment.
• Follow all hotel food safety, hygiene, health and safety, and brand standards.
• Provide courteous and professional service whenever interacting with guests.

Qualifications

• Previous experience in minibar, housekeeping, room service, or hotel operations is preferred.
• Basic knowledge of inventory and stock-control procedures.
• Good attention to detail and numerical accuracy.
• Basic English communication skills.
• Guest-focused, reliable, and able to work independently.
• Flexible to work shifts, weekends, and public holidays.

If you enjoy connecting with people and creating memorable first impressions, we would love to hear from you.

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