Harris Computer

Network & Field Services Technician

United States · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerHarris Computer
LocationUnited States
Work styleWork style not stated
Employment typeFull time
Employer posted21 Apr 2026

This position is a full-time IT support and field services role for a software company in Carrollton, GA. The technician provides technical support, installs and supports the company’s proprietary law enforcement and fingerprinting software, assists engineering with testing and bug fixes, and maintains internal IT systems. The role combines Level 1–3 IT support, customer service, and some administrative work.

Key Responsibilities

Install, configure, troubleshoot, and repair hardware and software (PCs, servers, printers, mobile devices, etc.).

Support customers by phone, remote tools, and on-site visits.

Install and train customers on the company’s fingerprinting and law enforcement software.

Travel to customer locations for support or installations (0–40% depending on workload).

Help maintain internal IT infrastructure including servers, firewalls, switches, and networks.

Show full description

Assist engineering with testing, bug fixes, and hardware integration.

Participate in a rotating on-call support schedule for after-hours issues.

Key Requirements

0 to 2+ years of IT support or technical field service experience.

Ability to troubleshoot Windows systems, Microsoft Office, and common IT tools.

Basic understanding of networking concepts (IP addressing, DHCP, DNS).

Strong communication and customer service skills.

Ability to travel, lift equipment, and pass a fingerprint-based background check.

Must have a clean driving record and reliable transportation.

Preferred Qualifications

Technical degree or IT certifications.

Experience with network hardware, Windows Server, Active Directory, databases, or VOIP.

Skills in PC imaging, wiring/network cabling, or documentation.

Compensation & Work Setup

Base salary: ~$42,000/year (hourly).

Additional on-call pay, overtime, and possible bonuses.

Full-time position with a mandatory 90-day in-office probationary period.

Mostly office-based with some travel and partial remote work options.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.