Neural Nexus – Agentic AI Business Solutions (Insights & Analytics), Senior Manager

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Neural Nexus – Agentic AI Business Solutions, Senior Manager - Hybrid

This position will require 2/3 times / week in Thousand Oaks, CA

What You Will Do

Let’s do this. Let’s change the world! In this vital role of Neural Nexus – Agentic AI Solution Delivery, Senior Manager, you willlead the delivery and adoption ofinsights & analytics tools, andshape high-visibilityproductsfrom concept through launch, helping ensuretheydelivermeaningful value for commercial decision-making.

You will work at the intersection of primary market research, commercial insights,analytics,marketing, and technology. Your primary responsibility will be topull through the build of tools for our Business Insights & Analytics teamsthrough the full product lifecycle—from defining user needs and use cases through design, development, rollout, training, and ongoing enhancement. Successrequiresprimary and secondarymarket research experienceincludingthe ability to translate qualitative and quantitative research, secondary data, and research best practices into solutions that inform business strategy and cross-functional decision-making.

This role is ideal for adelivery leader who is energized by turning complex research needs into practical AI capabilities that business teams can confidently adopt.

Key Responsibilities

Strategic Leadership & Roadmap Development

• Define product strategies and roadmaps for assigned Agentic AI business solutions, includingMarket Research & Analyticstranslating business questions,and user requirements into prioritized capabilities and delivery plans.

•Identifyopportunities to integrate primary research, secondarydata, competitive intelligence, and Agentic AI to accelerateinsightsgeneration and address critical business needs.

• Own the end-to-end lifecycle of designated Agentic AI business solutions, from business need and use-case definition through design, development, testing, deployment, adoption, and enhancement.

Cross-Functional Team Orchestration & Collaboration

• Partner closely withBusiness Analytics& Insights, commercial cross-functional partners, GCCI, external partners, AI&D, and technical teams to scope,validate, and deliver Agentic AI solutions.

• Serve as a bridge between business, insights, research, and technical teams, translating business questions into clear research and product requirements while ensuring effective execution across workstreams.

Executive Stakeholder Management & Strategic Communication

• Develop and deliver clear, concise leadership updates that communicate implementation progress, change readiness, adoption, andemergingissues, enablingtimelyalignment and decision-making across stakeholders.

• Present findings, recommendations, product progress, risks, and performance across a variety of audiences and forums with clear, compelling storytelling.

Driving Platform Adoption & Value Realization

• Drive adoption of Agentic AI business solutions,withinBusiness Analytics & Insights teams, commercial, and insights workflows, partnering with cross-functional teams to integrate new capabilities into existing decision-making processes.

• Define and track KPIs for solution adoption, user engagement, insights efficiency, quality, and business impact, using results and stakeholder feedback to guide ongoing enhancement.

Change Management & Continuous Improvement

• Support change management and enablement for Agentic AI-enabled research and insights-generation processes, ensuring stakeholder engagement, communications, training, and workflow readiness.

•Establishfeedback loops and continuouslyidentifyopportunities to improve Agentic AI products, market research processes, and insights-generation workflows.

What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The Agentic AI solution delivery, Senior Manager we seek has these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of experience
OR
Master’s degree and 4 years of experience
OR
Bachelor’s degree and 6 years of experience
OR
Associate’s degree and 10 years of experience
OR
High school diploma / GED and 12 years of experience

Preferred Qualifications

•Significant experiencein Biotechnology/Pharmaceutical commercial insights, analytics &primary market research, withdemonstratedability to translate business questions into actionable insights and solutions.

•Demonstratedexperience leading end-to-end primary market research, including business-question scoping, qualitative and quantitative researchanalysis, agency management, execution, synthesis, and communication of findings.

•Demonstratedproduct management experience, including defining user needs, developing requirements and roadmaps, prioritizing capabilities, and driving product delivery and adoption.

• Strong understanding of Agentic AI and Generative AI capabilities and their application toinsights generation, and commercial decision-making; able to apply PMR standards for methodological rigor, data quality, andappropriate interpretationin AI-enabled workflows.

• Proven ability to collaborate with commercial cross-functional partners, GCCI, external partners, AI&D, and technical teams in a complex matrixed environment.

• Strategic & Analytical Thinking: Strong ability to synthesize complex research, analytics, and AI-generated information into clear insights, recommendations, and business implications.

• Leadership & Influence: Proven ability to lead and influence cross-functional teams and stakeholders without direct reporting authority.

• Communication & Interpersonal Skills: Outstanding verbal, written, presentation, and storytelling skills, with the ability to communicate complex research and technical concepts to diverse audiences.

• Adaptability and Agility:Demonstratedability tooperateeffectively in a fast-paced environment and respond to evolving business questions, market conditions, and organizational priorities.

• Ethical Standards: Strong commitment tomaintaininghigh ethical standards in research, analysis, AI-enabled insights generation, and business decision-making.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans

Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

137,144.95USD -185,549.05 USD