NTAM Invest Ops Blr, Sr Csltnt

This Consultant role is responsible for ensuring a successful client onboarding experience for NTAM Clients and their relationship managers. This person will assist in resolving data related issues to meet our Service Level Agreements, in addition to data analysis and identification of strategic solutions to improve the overall lifecycle. The role will work with, Sales, Relationship, Product and Investment Operations partners to improve processes and Technology partners to implement infrastructure enhancements.

PRIMARY DUTIES AND RESPONSIBILITIES

As a Consultant on the Client Ops Data team, you will help to drive operational excellence across the practice. Day to day responsibilities include: Manage account and client creation across investment, accounting and performance book of record platforms, enabling the investments process. Partnering with Clients, Relationship Management, Legal, Productand InvestmentOperations to manageboth simpleand complex onboardings in a project-management fashion.

Ownand drivequality,integrity andvalidation of recordsin adata-driven environmentwithexcellence.

Representownership and understanding of downstreamdataconsumer needs to driveexcellencein execution across alloperationaland business teams.

Collaboratewithteamsthroughoutthefirmtoassistindataanalysisandproblemresolution

Daily interaction, tracking, issueescalation, and resolution with internaland externalpartners including;GlobalCustodians, Fund Accountants, Trading Counterparties, other service providers and vendors to catalyze the investments process.

WorkinpartnershipwithNTAM operationalleaders,peers andtechnologytoachievescaleandoperationalexcellencewhilemitigatingbusiness and regulatory risk and losses

Activelyparticipateinthecontinualimprovementofourclientexperiencebycollaboratingwithtechnology,investmentoperations,andclient servicing teams

Assist in the development of a robust governance and control framework

Help driveinitiatives to strengthen NTAM’s firstlineof defense, instilling acultureof continuous improvementof policy and procedureto reduce operational risk

NECESSARY KNOWLEDGE AND SKILLS

Understanding of theinvestmentmanagementbusiness, multipleassetclasses, and investment/financialtechnology systems within an Asset Management setting

Enthusiasmforanalytics,data,clientonboarding,andinvestmentproducts Effective problem-solving, collaboration, and consensus-building abilities

Strong relationship-building and teamwork skills;asolid collaborator with experienceleading initiatives across multiplegroups and stakeholders Excellent communication skills, both written and verbal, with demonstrated ability to develop materials and effectively present to and persuade audiences across departments

Experience driving digital and automation-focused transformation for improved control and efficiency Adaptability and flexibility to thrivein aconstantly changing environmentwith shifting business priorities Global perspective with sensitivity and awareness of social and cultural differences

NECESSARY EXPERIENCE AND EDUCATION

for internal applications - 24 months as Consultant

8 years plus experiencein operationalor serviceroles within thefinancialservices industry, with expertisein clientonboarding and/or client servicing; Asset Management experience strongly preferred

Strongperformanceincomplexprojectmanagement,lateralcollegialinfluencingandexcellenceindetailedexecutionamust Track record of using industry trends, data analytics, and automation for growth and risk

Proven success in driving change and transformation across diverse groups Bachelor’s Degree or equivalent experience

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.