DBS Bank
Officer, Customer Service Officer, Consumer Banking Group
India · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerDBS Bank
- LocationIndia
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Location:
Personal Banking Branch
Job:
Show full description
Operations
Schedule:
Regular
Employee Status:
Full time
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At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked