Solera
Onsite Client Training Consultant
United States · Work style not stated · Full time
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerSolera
- LocationUnited States
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Professional Services Consultant – Auto/Mate DMS Service Implementation/Training Specialist
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
Are you passionate about helping businesses thrive? As a DMS Service Professional Service Consultant, you’ll be a key player in providing on-site or remote training and expert advice to ensure our clients' dealerships achieve peak efficiency and profitability with the Auto/Mate DMS Service applications. Enjoy traveling 75% of the time, meeting new people, and exploring new places as you make a difference!
Show full description
What You’ll Do
- Deliver engaging on-site consultation and training sessions during new installations of Auto/Mate Enterprise Software, fostering customer confidence and trust.
- Provide expert advice to dealership management on best practices for system setup and software usage, ensuring compliance with business plans, industry trends, existing processes, and relevant laws.
- Collaborate closely with dealership management to gather critical data for decision-making and reporting.
- Guide customers in creating custom reports and dashboards to meet their specific reporting needs.
- Ensure the successful completion of the onsite training plan by monitoring progress throughout the installation week.
What You’ll Bring
- 3-5+ years of dealership Fixed Ops experience required, including roles in dealership Service department management.
- 2-5+ years of on-site implementation experience preferred.
- Prior Auto/Mate DMS experience preferred but not required.
- Bachelor’s degree preferred or an equivalent combination of education and experience.
- Proficiency in Microsoft Office Suite preferred.
- Strong experience in training and presenting, both in group settings and one-on-one.
- Excellent communication skills, including effective phone communication.
- Bi-lingual (English/Spanish) preferred
Why Join Us? If you’re looking for a dynamic role where you can travel, build meaningful connections, and help clients optimize their operations, this is the perfect opportunity for you. Apply today to become an essential part of our team and help shape the future success of our clients and our company!
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked