Sutherland

Open Positions: Customer Service Agents - MZ

Alexandria, Alexandria Governorate, Egypt · On-site · Full-time

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About the role

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EmployerSutherland
LocationAlexandria, Alexandria Governorate, Egypt
Work styleOn-site
Employment typeFull-time
Employer posted1 month ago

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.

Your day-to-day responsibilities will include:

📞 Handling customer interactions with efficiency and empathy.
🛠️ Providing tailored solutions to meet customer needs.
🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette.

If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!

🚀 We’re Hiring Talented People! 🌟

Grads, Fresh Grads & Dropouts are welcome to apply! 🎓🎓

🔑 What we’re looking for:
✅ Fluency in English is a MUST! (B2/C1 level)
✅ Strong skills in Customer Service & Customer Support 🤝
✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯
✅ Flexibility with night and over night shifts.

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