Brinks

Operations Control Admin

Indonesia · On-site · Full time

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

Melakukan monitoring operasional harian seluruh aktivitas layanan.
Memastikan seluruh kegiatan operasional berjalan sesuai SOP dan SLA perusahaan.
Menginput, memperbarui, dan memvalidasi data operasional ke dalam sistem.
Melakukan kontrol dan rekonsiliasi data transaksi operasional dengan laporan dari tim lapangan.
Membuat, mengelola, dan memonitor tiket insiden operasional hingga selesai.
Melakukan eskalasi terhadap kendala operasional kepada pihak terkait serta memastikan tindak lanjut dilakukan tepat waktu.
Berkoordinasi dengan tim CIT, CPC, FLM, Customer Service, Finance, dan unit terkait dalam penyelesaian permasalahan operasional.
Memastikan kelengkapan dokumen operasional seperti manifest, berita acara, delivery receipt, checklist, dan dokumen pendukung lainnya.
Menyusun laporan operasional harian, mingguan, dan bulanan secara akurat dan tepat waktu.
Melakukan analisis awal terhadap kendala operasional serta memberikan rekomendasi perbaikan proses.
Memastikan akurasi data, kepatuhan terhadap prosedur keamanan, dan pengendalian administrasi operasional.
Mendukung pelaksanaan audit internal maupun eksternal dengan menyediakan data dan dokumen yang diperlukan.
Melaksanakan tugas administratif lainnya yang berkaitan dengan operasional cabang.

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Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

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Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.