Avisbudget

Operations Support Manager

Belgium · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAvisbudget
LocationBelgium
Work styleWork style not stated
Employment typeFull time
Employer posted3 Sep 2026

We are committed to promoting our talent from within, so if you are looking for a new challenge and want to boost your career, talk to your line manager and apply for the opportunity below.

We are currently recruiting in Belgium for the following position: Operations Support Manager for BeLux.

What You'll Be Doing

Performance Tracking: creating a weekly overview of station performance across all relevant key metrics, including the utilization of WaND/Esig, Kiosk, MDMS, and Care-items (NPS, Google reviews).
Project Deployment: ensuring an improved and smoother rollout of operational projects initiated by the Group (e.g., the implementation of new uniforms).
Station Audits: planning and organizing regular operational audits within the rental locations.
Operational Excellence: fostering and developing an operational excellence mindset among the Station Managers.
Complaint Management: following up on customer complaints and collaborating with Station Managers to design and implement effective action plans.
Technical Support: serving as the primary point of contact for stations experiencing technical issues with payment terminals or internal systems (such as MDMS, WaND and Wizard).

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What You'll Bring

2+ years of hands-on experience
Strong proficiency
Excellent communication skills: able to engage with business stakeholders

Bruxelles

Flemish Brabant

Belgium

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