MiniMed
Opportunity Management Specialist
Netherlands · Remote (restrictions not stated) · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerMiniMed
- LocationNetherlands
- Work styleRemote (restrictions not stated)
- Employment typeFull time
- Employer posted
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
About the Role
We are looking for a proactive and adaptable Opportunity Management Specialist to join our dynamic team.In this role, you will support daily operations across theNetherlandsand Belgium/Luxembourg. The role requires frequent switching between tasks, handling both operational processing and customercommunication (phone and email), whilemaintaininga high levelof accuracy in afast-pacedenvironment.
Key responsibilities:
Process daily pump and sensor orders,warranty forms and WeCare registrations
Handle phone-based communicationmainly withpeople with diabetes,wholesalersandhealthcare providers
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Collaborateinternally with teamssuch as Sales, Marketing,CustomerService,and Product Support.
Ensuretimelyandaccuratehandling of incoming requests
Activelymonitorand follow up on open opportunitiesto ensure sales progression
Ensurea high levelof service quality and customer satisfaction in all interactions
Profile we are looking for:
Proactive and able to take ownership
Comfortable in a fast-changing, dynamic environment
Strong teamplayer with a collaborative mindset
Able to switch quickly and easily between tasks and priorities
Structured and solution-oriented
Able tocombine daily operations with customer service
Required Skills & Qualifications:
3+ years relevant experience
Strong oral and written skills inDutch and English; French is a plus
Strong communicationskills, especially over the phone, with the ability todemonstrateempathy when interacting with customers
Proactive mindset with the ability to adapt quickly to change
Team-oriented attitude with openness and collaborative spirit
Comfortable working in an operational, detail-oriented environment with a significant amount of manual tasks
Working Model:
This role can be performed in a hybrid model, with two days per week in the Heerlen office (Tuesdays and Wednesdays) to support collaboration and team connection.
An assessment will be part of the recruitment process.
#BetterDaysStartNow
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
MiniMed offers a competitive salary and flexible benefits package
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
About MiniMed
We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
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At a glance
- Work styleRemote (restrictions not stated)
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked