Optimisation Services Business Operations – Team Lead

Duties and Responsibilities

Coordinate and Provide Oversight of Optimisation Runs

• Maintain a strong working understanding of all Quantile Optimisation Services. Which includes:
• Setting up all vital configurations prior to the optimisation.
• Validating optimisation input data in a timely manner to ensure success in optimisation runs.
• Running optimisations and resolving any issues in a run.
• Carrying out post run checks of optimisation run results.
• Continued liaison with team members supervising the run.
• Complete post execution processes including trade booking & regulatory reporting within prescribed timelines.
• Providing post-run analysis to the team.

Act as the first‑line escalation point during live optimisation runs.

Client Onboarding, Data Analysis & Testing

You will support & provide oversight of client onboarding with internal set up of new clients and testing. Running scenarios and carrying out data analysis on these will aid the client onboarding process and provide insights for growing the service for existing clients. Additionally, you will participate in QA testing of product & process improvements, ensuring they meet the specified requirement within weekly release schedules.

Team Leadership & Day‑to‑Day Management

Manage day‑to‑day workload and priorities of a Business Operations team in line with Product Team objectives & expectations.

Provide performance feedback and support development planning.

Foster a collaborative, accountable team culture.

Internal Communication & Stakeholder Engagement

Effective communication is key to this role. You will clearly communicate operational issues and risks to stakeholders and continually liaise with Service Team Leads on delivery and performance of the team. Identify and recommend process improvements to help improve efficiency and reduce operational risk. Presenting data analysis findings in a clear and insightful manner is expected, especially when identifying issues or anomalies. Maintaining ongoing, two-way engagement with team members across all aspects of the role is vital for success.

Requirements and Qualifications

Experience coordinating small operational teams is desirable.

Degree in a numerate or technical field (e.g., Mathematics, Finance, Engineering, Computer Science) or equivalent experience.

Strong analytical and problem-solving skills, with high attention to detail and accuracy.

Operational mentality: Ability to follow structured processes, run recurring tasks, and ensure timely execution of scheduled activities.

Proficiency in data handling tools such as Excel (Pivot Tables, VLOOKUP), with exposure to Python or SQL being an advantage.

Ability to work to tight deadlines in a fast-paced environment, handling multiple priorities efficiently.

Excellent written English communication for documentation and internal coordination.

QA testing and Jira experience advantageous.

Investment banking knowledge and familiarity with financial products and derivatives (e.g., swaps, FX forwards) is a plus.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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