Alfa Laval

[서울역/계약직/ 육휴대체] Order Handler

South Korea · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerAlfa Laval
LocationSouth Korea
Work styleWork style not stated
Employment typeFull time
Employer posted22 Sep 2026

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

This position is +1 year fixed term contractor for parental leave back up

Key responsibilities of position (Job Description)

Manage the order to cash process in ERP systems (iScala) from order acceptance to invoicing (Order fulfillment, Ordering Equipment, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing)
Handle logistics to ensure contract fulfillment and coordinate delivery schedules, shipping documentation, customs clearance, and local delivery processes
Verify FTA eligibility and prepare/manage relevant supporting documents
Monitor backlog and work-in-progress (WIP) to maintain delivery performance and cost accuracy
Provide customers with proactive order status updates and delivery date communication
Handle customer claims and support issue resolution with internal stakeholders
Manage the Zero-Tax documents and ensure accuracy in order entry and fulfillment
Prepare operational reports including delivery, cost, and inventory updates
Lead monthly closing reporting related to order intake, order fulfillment, invoicing, and other order-to-cash activities, ensuring timely and accurate reporting for business and finance review.

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Requirements / Qualification

+3 years relevant experience in order management, order execution, or related operational roles preferred
Experience working with ERP systems (iScala preferred but not must) and Microsoft Office Suite (Excel, Outlook, E-tax invoice)
Excellent organizational and multitasking abilities to handle a high volume of orders efficiently
Strong attention to details to ensure accuracy in all order-related administrative tasks
Proficiency in English (verbal and written) preferred
Bachelor’s degree in Engineering, Business, or equivalent preferred

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