Order Management Associate Scientist

Responsibilities:

1. Fully understand customer project requirements
2. Review order details carefully and place internal GENE orders to ensure accurate project initiation and setup.
3. Develop and coordinate project plans within operational scope, ensuring alignment with production capacity and timelines.
4. Monitor and track end-to-end project progress, ensuring milestones and delivery timelines are met.
5. Provide regular project status updates and communicate progress clearly through email or meetings.
6. Identify and analyze unexpected technical issues, provide scientific interpretation, and coordinate discussions to define resolution strategies.
7. Collaborate closely with production, PM, and QC teams to ensure smooth execution and high customer satisfaction.
8. Support continuous improvement of production workflows and platform capabilities, and complete additional assignments as required by the team lead.

Qualifications:

1. Master’s degree or above.
2. Major in Biology or related life science disciplines.
3. Background in the biological or biotechnology-related industry.
4. Fluency in both Chinese and English is preferred.
5. 1+ years of relevant working experience is preferred.
6. Strong technical competency and communication skills.
7. Basic knowledge of molecular biology and cell biology; experience in recombinant protein/antibody expression and purification is a plus.

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Benefits:

Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.

Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.