Order Management Project Coordinator

KEY RESPONSIBILITIES:

• Order Management & Intake Coordination:
  • Manage the intake of new orders, ensuring accuracy and completeness.
  • Oversee the end-to-end order lifecycle, including processing, tracking, and fulfillment.
  • Liaise with customers, suppliers, and internal teams to resolve order discrepancies and delays.
  • Develop and implement structured processes for order tracking and reporting.

• Stakeholder & Supplier Coordination:
  • Build strong relationships with suppliers and service providers to ensure reliable order fulfillment.
  • Collaborate with cross-functional teams, including procurement, logistics, and customer service.
  • Act as the primary point of contact for order-related escalations and inquiries.

• Process Improvement & Data Management:
  • Utilize project management tools (e.g., Jira, Google Sheets, Microsoft Office) to optimize order intake workflows.
  • Identify inefficiencies and implement corrective actions to enhance processing speed and accuracy.
  • Analyze key performance indicators (KPIs) and create reports for leadership insights.

• Project Coordination & Reporting:
  • Assist in planning and executing order management projects.
  • Develop structured action plans to improve intake operations.
  • Monitor order-related KPIs and provide timely updates to leadership.

ESSENTIAL CRITERIA:

• Previous experience in order management, supply chain coordination, or project coordination.
• Strong data management and reporting skills (Excel, Google Sheets, Microsoft Office).
• Ability to negotiate and communicate effectively with suppliers and stakeholders.
• Experience using project management tools (Jira or similar).
• Strong problem-solving skills and a proactive approach to issue resolution.
• Familiarity with KPIs, workflow optimization, and structured reporting.

DESIRED CRITERIA:

• Experience with ISO standards and compliance.
• Background in procurement or category management is a plus.
• Strong analytical mindset with a focus on process efficiency.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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Pay Range

$94,000—$98,000 USD