Georgfischer
Order Management Specialist
United States · Work style not stated · Full time
Posted over 6 months ago: check it’s still open
Apply on the employer’s site ↗See how well you match this job
You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.
About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerGeorgfischer
- LocationUnited States
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people’s lives around the globe.
Join us to be part of a forward-thinking, people-centered company where your ideas and contributions truly matter.
This is your opportunity to make a real impact in a collaborative, international environment.
Essential Duties & Responsibilities:
Process customer requests and orders in SAP and track all interactions in Microsoft Dynamics CRM.
Verify Order details, including pricing, availability, and delivery timelines.
Communicate with customers regarding order confirmations, shipping updates, and basic inquiries, logging into all interactions in Microsoft Dynamics.
Work cross-functionally with sales, logistics, and warehouse teams to ensure smooth order fulfillment.
Show full description
Identify and escalate order discrepancies or delays to appropriate teams.
Utilize Microsoft Teams for collaboration, updates, and internal communication
Maintain accurate records of orders and customer communications
Assist with order-related reports and documentation.
All other duties as assigned.
Education and/or Experience:
High school diploma or equivalent required; associate’s degree preferred.
1+ year of experience in order management, customer service, or administrative support preferably in operations or manufacturing.
Knowledge of ERP system (SAP).
Basic knowledge of Excel, Word, and Outlook. Microsoft Teams and Microsoft Dynamics CRM.
SCM/back-office experience preferably in technical industry, preferred.
Ability to work collaboratively in a team-oriented environment
Knowledge, Skills, and Abilities:
Strong attention to detail and ability to multitask.
Effective communication skills – oral and written.
Ability to learn and retain product-specific information and communicate the features and benefits to customers.
Computer literate and knowledge of all Microsoft Office applications
Proficient skills in Microsoft Excel preferred.
High efficiency in transactional processes for order handling, complaints, and returns aiming for high standard quality.
Taking initiatives to improve effectiveness and efficiency in back-office processes.
Working Conditions / Physical Requirements:
The position is office based, Monday through Friday.
Ability to lift up to 25 pounds occasionally.
Contact person:
Helen Corona
Human Resources Assistant

Please submit your application via the ‘Apply’ button.
Check your resume against this job Free, no sign-up. Nothing you paste is stored.
Staying safe while you apply
- Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
- Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
- Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.
Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.
Preparing for this role with ROLIVA
- Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
- Prepare honestly.
Build interview stories and application drafts from your own evidence.
- Keep track.
Save the role and record your own application status and follow-ups.
At a glance
- Employment typeFull time
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.