Georgfischer

Order Management Specialist

United States · On-site · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerGeorgfischer
LocationUnited States
Work styleOn-site
Employment typeFull time
Employer posted12 Oct 2026

Summary:

The Order Management Specialist, Level I, is responsible for accurately and efficiently processing customer orders while ensuring all interactions are properly tracked in Microsoft Dynamics CRM. This role plays a key part in supporting timely order fulfillment and resolving basic order discrepancies. The specialist works closely with internal teams through Microsoft Teams to maintain smooth order flow and excellent customer.

Essential Duties & Responsibilities:

Process customer requests and orders in SAP and track all interactions in Microsoft Dynamics CRM.
Verify Order details, including pricing, availability, and delivery timelines.
Communicate with customers regarding order confirmations, shipping updates, and basic inquiries, logging into all interactions in Microsoft Dynamics.
Work cross-functionally with sales, logistics, and warehouse teams to ensure smooth order fulfillment.
Identify and escalate order discrepancies or delays to appropriate teams.
Utilize Microsoft Teams for collaboration, updates, and internal communication
Maintain accurate records of orders and customer communications
Assist with order-related reports and documentation.

Show full description

All other duties as assigned.

Education and/or Experience:

High school diploma or equivalent required; associate’s degree preferred.
1+ year of experience in order management, customer service, or administrative support preferably in operations or manufacturing.
Knowledge of ERP system (SAP).
Basic knowledge of Excel, Word, and Outlook. Microsoft Teams and Microsoft Dynamics CRM.
SCM/back-office experience preferably in technical industry, preferred.
Ability to work collaboratively in a team-oriented environment

Knowledge, Skills, and Abilities:

Strong attention to detail and ability to multitask.
Effective communication skills – oral and written.
Ability to learn and retain product-specific information and communicate the features and benefits to customers.
Computer literate and knowledge of all Microsoft Office applications
Proficient skills in Microsoft Excel preferred.
High efficiency in transactional processes for order handling, complaints, and returns aiming for high standard quality.
Taking initiatives to improve effectiveness and efficiency in back-office processes.

Working Conditions / Physical Requirements:

The position is in-office, Monday through Friday.
Ability to lift up to 25 pounds occasionally.

Salary Range: $28.00 - $32.00 Per Hour + Bonus

Please submit your application via the ‘Apply’ button.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.