Partner Account Manager

Job Title

Partner Account Manager

Job Description

The Partner Account Manager is responsible for managing and developing channel partners, enhancing their capabilities through training and resources, formulating strategic plans to achieve market goals, evaluating partners, building key relationships, and overseeing operational processes, including negotiations and reporting. The role develops and executes an action plan to enhance channel partners' capabilities by setting measurable goals, providing targeted training and resources, and driving partner results. The role formulates future strategic directions for Partner Sales, defines short-term goals, and manages resources to meet strategic objectives. The role participates in recruiting, onboarding, and evaluating partner accounts, manages team talent, and builds networks with key contacts

Job Responsibilities:
• Conducts Partner Sales activities and manages channel partner development for less complex, lower-revenue partners, focusing on relationship nurturing and operational support.
• Develops and manages an efficient network of Channel Partners aligned with the Go-to-Market strategy, identifying, recruiting, and nurturing partners to enhance market reach and performance.
• Develops and executes an action plan to enhance channel partners' capabilities by setting measurable goals, providing targeted training and resources, driving partner results to ensure alignment with market development goals and focusing on both Operational Impact (OIT) and sales growth for equipment and services.
• Formulates future strategic directions for Partner Sales, defines short-term goals, identifies key opportunities and challenges, develops actionable plans to enhance performance, and manages company and partner resources to meet strategic objectives outlined in the joint business plan.
• Participates in recruiting, onboarding, and evaluating partner accounts, identifies and integrates potential partners, assesses their performance, and manages team talent through employee selection, performance and compensation management, career development, and ensuring effective operational oversight.
• Builds networks with key contacts inside and outside the company to stay informed on industry developments, and nurtures relationships with key stakeholders, including senior management, to establish lasting partnerships that drive mutual value and strategic growth opportunities.
• Develops robust processes with formal reporting mechanisms and KPI metrics and evaluating strategic and market analyses to track project progress, manage operational risks, and ensure budget and timeline adherence.
• Negotiates and manages licensing agreements, acquisitions, and alliances, acting as the main liaison to maintain productive external relationships, and guiding project teams in evaluating and negotiating contractual terms.
• Communicates effectively with internal teams and external partners, ensuring clear articulation of project goals, expectations, and deliverables to foster collaboration and alignment across all levels.