Guidehouse

Patient Coordinator

United States · Work style not stated · Full time

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About the role

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  • EmployerGuidehouse
  • LocationUnited States
  • Work styleWork style not stated
  • Employment typeFull time
  • Employer posted

Job Family:

Patient Care Coordinator

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
We are currently searching for Patient Care Coordinators to support NIH clinical and research programs by coordinating patient-facing and administrative activities that contribute to high-quality care and research operations. The Patient Care Coordinator plays an essential role in ensuring a smooth patient experience while supporting NIH program objectives. These full time, on-site positions are based on the NIH campus in Bethesda, MD or Baltimore, MD.

Coordinate patient-related activities to support efficient and high-quality care delivery

Serve as a liaison between patients, clinical staff, and administrative teams

Assist with scheduling, referrals, follow-ups, and care coordination activities

Support patient intake processes, documentation, and record maintenance

Show full description

Help ensure patients receive timely information and support throughout their care journey

Track patient interactions and care coordination activities using established systems

Adherent to privacy, confidentiality, and compliance requirements

What You Will Need:

Associate degree

A minimum of ONE (1) year of experience in patient coordination, healthcare administration, and/or clinical support roles

Strong interpersonal and communication skills with a patient-centered approach

Ability to manage sensitive information with discretion and professionalism

Strong organizational skills and attention to detail

Familiarity with healthcare workflows, referrals, or care management processes

Knowledge of healthcare compliance standards (e.g., HIPAA)

Proficiency with electronic health records (EHRs) or similar data systems

Ability to work collaboratively with clinical and administrative teams

Must be able to obtain and maintain a Federal or DoD Public Trust. Candidates must receive approved adjudication of their Public Trust prior to onboarding with Guidehouse. Candidates with an active Public Trust or existing suitability are preferred.

What Would Be Nice To Have:

Bachelor’s degree preferred

Experience supporting diverse or complex patient populations

Bilingual or multilingual communication skills

The annual salary range for this position is $56,000.00-$94,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave

401(k) Retirement Plan

Group Term Life and Travel Assistance

Voluntary Life and AD&D Insurance

Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

Transit and Parking Commuter Benefits

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Care.com annual membership

Employee Assistance Program

Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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At a glance

  • Employment typeFull time
  • Employer posted
  • Added to ROLIVA
  • Last checked

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