Payment Posting Revenue Coordinator

Roles & Responsibilities

› Accurately post a high volume of payments, including patient payments, commercial and government insurance payments, and zero‑pay denials, ensuring all transactions are applied to the correct patient accounts in a timely manner.

› Review and validate Explanation of Benefits (EOBs) to confirm correct reimbursement and identify posting discrepancies, escalating issues to the appropriate team for resolution.

› Reconcile daily cash activity, ensuring payments posted align with deposit tickets and that all batches balance according to departmental standards.

› Maintain and update Excel reconciliation spreadsheets to track posted payments, identify variances, and support audit and month‑end reporting needs.

› Process financial adjustments, including refunds, voids, recoupments, and contractual adjustments, in accordance with policy and regulatory requirements.

› Collaborate closely with internal departments to resolve unidentified payments, incomplete or inaccurate EOB information, and other revenue cycle issues that affect posting accuracy.

› Achieve and consistently maintain departmental benchmarks for posting accuracy, productivity, and turnaround time, contributing to efficient revenue capture.

› Provide exceptional internal and external customer service, delivering timely, professional communication with colleagues, payers, and practice partners.

› Utilize practice management and automated data systems to research account details, verify insurance information, and retrieve electronic remittance data.

› Participate actively in team meetings, staying informed of workflow updates, process improvements, and organizational initiatives.

› Safeguard all sensitive information, always adhering strictly to HIPAA regulations and internal confidentiality policies.

› Support operational needs during peak workloads, including availability for overtime when required.

Job Location

the Galleria Area of Houston, TX

Work Arrangement

Hybrid (3 days in office, 2 remote)

Experience / Qualifications

› Minimum of 2 years of payment posting experience in a healthcare environment, preferably within a physician practice, medical group, or clinic setting.

› Strong knowledge of medical terminology, medical claims processing, payment reconciliation, and reimbursement methodologies, including commercial & government payers.

› Proficiency with Office 365 applications, particularly Excel, and experience using healthcare billing, practice management, or revenue cycle management systems.

› Demonstrated ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced, high-volume environment.

› Experience working with insurance carriers, managed care organizations, and electronic payment processing workflows.

› Excellent written and verbal communication skills, with the ability to collaborate effectively with providers, payers, patients, and internal stakeholders.

› Strong customer service orientation, professionalism, and a commitment to maintaining positive working relationships.

› Proven analytical and problem-solving skills, including the ability to identify discrepancies, research payment variances, and resolve posting issues.

› Detail-oriented with a strong commitment to accuracy, process improvement, and operational efficiency.

› Ability to work independently while contributing effectively as part of a collaborative team environment.

› High school diploma or GED required; Associate degree or coursework in Healthcare Administration, Medical Billing, Coding, or a related field is preferred.

› To be eligible for this position, you must reside in the same country where the job is located.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $37,400.00 - $93,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.