People Experience Lead - Biopharma Division, Philippines

2. Employee Relations, Disciplinary Matters & Case Governance

• Lead complex employee relations matters, including investigations, disciplinary actions, grievances, performance issues, workplace concerns, and separations, ensuring fairness, confidentiality, neutrality, and due process.
• Ensure consistent application of company policies, governance standards, and legal requirements.
• Own end-to-end case quality, including investigations, evidence review, documentation, decision rationale, approvals, communications, and closure.
• Ensure disciplinary documentation is accurate, evidence-based, legally defensible, and appropriately reviewed.
• Maintain clear records, decision trails, approvals, confidentiality controls, and timely follow-through.
• Build manager capability to handle ER matters early, fairly, consistently, and free from bias, retaliation, or conflicts of interest.

3. Labor Relations & Unionized Workforce Management

• Lead labor relations activities including union engagement, grievance resolution, interpretation of collective agreements, and mitigation of workforce disruption.
• Partner with Legal and internal experts on labor-sensitive matters and related risks.
• Maintain constructive labor-management relationships while protecting compliance, management rights, and colleague dignity.
• Proactively identify and mitigate labor-related risks.

4. Governance, Risk Management & Escalation

• Serve as steward of people governance by embedding strong controls, approvals, and decision-making practices.
• Identify and escalate employee relations, labor, legal, compliance, operational, and reputational risks.
• Ensure critical actions follow required consultation, documentation, review, approval, and communication processes.
• Maintain objectivity where business pressures or competing interests exist.
• Support audit readiness and address recurring governance or execution gaps.

5. Talent, Performance & Leadership Capability

• Lead talent reviews, succession planning, performance management, leadership development, and critical-role planning.
• Facilitate evidence-based talent discussions with clear outcomes and accountability.
• Coach leaders on performance, inclusion, judgment, people management, and accountability.
• Build diverse and sustainable leadership pipelines.

6. Organization Effectiveness & Change

• Advise on organization design, workforce planning, capability requirements, and role clarity.
• Lead people-related aspects of organizational and commercial change through structured planning, communication, stakeholder alignment, and risk management.
• Ensure organizational data and governance materials are accurate and decision-ready.

7. Culture, Engagement & Colleague Experience

• Champion Pfizer values, ethical leadership, inclusion, well-being, and colleague experience.
• Use employee feedback and organizational insights to drive culture and engagement improvements.
• Foster an environment where concerns can be raised safely, respectfully, and without retaliation.

8. Operational & Execution Excellence

• Balance strategic leadership with hands-on execution and accountability for PX deliverables.
• Demonstrate strong planning, prioritization, process discipline, documentation, and follow-through.
• Deliver recurring people, labor, governance, and operational responsibilities with reliability and clear ownership.
• Balance speed and business responsiveness with governance rigor and sustainable outcomes.

Core Competencies

• Strategic Business Partnership
• Talent Management & Succession Planning
• Organizational Design & Effectiveness
• Change Leadership & Transformation
• Leadership Coaching & Development
• Culture, Engagement & Employee Experience
• Employee Relations, Labor Relations & Governance
• Governance, Risk Management & Decision Quality
• Stakeholder Influence & Relationship Management
• Empathy, Execution Excellence & Professional Courage

Qualifications & Experience

Must Have

• Significant experience as a Senior HRBP or PX Leader supporting business leadership teams.
• Deep expertise in employee relations, investigations, disciplinary processes, labor relations, and case governance.
• Experience supporting a unionized workforce and managing high-risk labor and employee matters.
• Strong knowledge of Philippine labor and employment practices.
• Proven capability in talent management, performance management, succession planning, leadership advisory, organization effectiveness, and change management.
• Ability to influence without authority, build credibility, and remain objective under pressure.
• Excellent written and verbal communication skills, including preparation and review of sensitive documentation.
• Strong planning, process management, quality control, and execution skills.
• High integrity, ethical judgment, confidentiality, and professional courage.
• Experience in matrixed, regional, or complex organizations.

Good to Have

• Experience supporting commercial transformation, restructuring, workforce transitions, or go-to-market change.
• Exposure to APAC or regional stakeholder environments.
• Experience working with unions, employee representatives, works councils, or labor authorities.
• Coaching expertise and manager capability-building experience.
• Experience in highly regulated, compliance-driven, or values-based organizations.

What Success Looks Like

• Leaders regard the PX Lead as a trusted, objective, and commercially astute advisor.
• Employee relations, disciplinary, and labor matters are handled fairly, consistently, promptly, and with strong governance.
• Critical documentation is accurate, evidence-based, legally defensible, and decision-ready.
• Risks are identified early, escalated transparently, and effectively mitigated.
• Talent and organization decisions are credible, inclusive, well-calibrated, and action-oriented.
• People initiatives and operational responsibilities are delivered with quality, discipline, clarity, and measurable impact.
• The roleholder is recognized for independent judgment, professional courage, principled influence, calm confidence, and strong execution.

Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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People Experience